Maintenance Technician

CLS Living • Ann Arbor, MI

19d

About The Position

The Maintenance Technician maintains the community’s physical condition inside and out while supporting resident satisfaction through timely, professional customer service to prospects and residents. The role includes property walkthroughs, upkeep of buildings and grounds, completing service requests, documenting resident-caused damage, coordinating with the leasing office, and maintaining safe and organized work areas. The technician must comply with applicable codes, legal requirements, OSHA rules, and safety regulations. Listed activities may not be all-inclusive.

Requirements

• Proficient working knowledge of basic building HVAC systems.
• Proficient working knowledge of basic building electrical systems.
• Proficient working knowledge of basic plumbing systems.
• Experience with make-ready unit preparation.
• Construction skills including sheetrock patching, texture, painting, flooring, and carpentry.
• Experience with groundskeeping and irrigation systems.
• Demonstrate professionalism and integrity when handling challenges.
• Have a personal drive to excel, grow within the company, and take ownership of the role.

Nice To Haves

• Passionate mentor and team builder invested in the growth and development of others.
• Ability to act as an ambassador of CLS Living culture, bringing energy, pride, and leadership to the community.
• Entrepreneurial spirit and interest in innovative ways to enhance operations, resident satisfaction, and property performance.
• Solutions-first mindset.

Responsibilities

• Deliver outstanding customer service and build positive relationships with visitors, prospects, residents, neighbors, community members, schools, and city departments.
• Maintain professionalism in workmanship, communication, personal appearance, organization, and reporting.
• Participate in company training and keep all insurances and licenses current.
• Conduct daily property walkthroughs to ensure areas are functional, safe, and well-maintained and to support curb appeal.
• Maintain cleanliness and safety across offices, common areas, stairwells, exteriors, basements, grounds, and model units.
• Identify and address potential liability issues related to property maintenance.
• Complete work orders promptly, professionally, and courteously, and thoroughly clean up after each task.
• Document and bill residents for damage caused by neglect or misuse, gathering photos and proof as needed.
• Coordinate service requests with the leasing office to optimize resident satisfaction.
• Maintain an organized and safe maintenance shop and storage areas.
• Comply with applicable codes, legal requirements, OSHA rules, and safety regulations.

Benefits

• Generous paid time off (PTO).
• 401(k) with company matching.
• Health, dental, and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Life insurance and parental leave.
• Employee Assistance Program (EAP).
• Relocation assistance.
• Professional development and advancement opportunities.
• Supportive, fun, and flexible work environment.
• Access to a company culture that values individuality and innovation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed