Maintenance Technician - Student Housing

University Partners•Tucson, AZ

1d•Onsite

About The Position

Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations. This role involves providing excellent service to residents, guests, employees, and contractors, completing routine service requests within 24 hours, and ensuring the clean condition of the community at all times. The technician will also maintain the maintenance shop according to policy, report maintenance issues, and assist in other tasks as directed. Daily duties include meeting with the Maintenance Supervisor, timekeeping, common area inspection and pick-up, peak day trash pickup, make-ready preparation for units, completing work orders, key change-outs, on-call coverage, breezeway cleanliness enforcement, pool maintenance, and maintaining logs. Monthly duties involve scheduled inspections, attending safety meetings, and ongoing quarterly unit inspections and filter replacements. The role also requires assisting vendors during move-out/move-in processes and completing unit punches.

Requirements

Working knowledge of electric, plumbing, HVAC and basic construction.
A general mechanical aptitude combined with a willingness and desire to learn.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Professional demeanor resulting from previous maintenance experience.
Excellent customer service skills.
Good communication and listening skills.
Able to be an effective team player and interact well with others.
Organized and detail-oriented.
Patient, even-tempered and works well under pressure.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Must have own tools.
Able to climb and work from ladders.
Ability to lift and carry heavy loads.
Able to work weekends or overtime as job requires.
Able to be “on call” weekends and after hours.
High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.
Certified HVAC as required.
Valid driver’s license and proof of insurance.

Responsibilities

Perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.
Provide excellent service to residents, guests, employees, and contractors.
Complete all routine service requests within 24 hours.
Ensure the clean condition of the community at all times.
Maintain the maintenance shop according to policy.
Report maintenance issues to the Maintenance Supervisor and Community Manager for review.
Assist in other tasks as directed by the Maintenance Supervisor.
Spot clean the model and vacant units on a daily basis.
Meet with Maintenance Supervisor daily to review work orders and assignments.
Keep a record of hours utilizing company provided forms.
Obtain authorization to work overtime from Maintenance Supervisor or Community Manager.
Walk Common areas daily, before 9 am, looking for maintenance issues.
Inspect all grounds and ensure cleanliness during peak trash pickup times.
Complete make-ready preparation for units per the turn schedule.
Install Vendor Lock on unit within 24 hours of receiving keys from resident.
Communicate any vendor make-ready issues to Maintenance Supervisor.
Ensure Maintenance Supervisor has walked unit and approved all work before starting.
Complete a turnkey checklist for each unit as work is completed.
Complete workorders as directed, ensuring 24-hour response policy.
Change out vendor lock for newly keyed lock once a unit has been leased and move-in is scheduled.
Provide on call coverage during non business hours, as directed.
Enforce trash standards on property and report violations.
Log and maintain pool chemicals daily, according to local code.
Maintain MSDS/OSHA/EPA logs in shop and office.
Keep abreast of changes to MSDS sheets.
Inform Maintenance Supervisor of supplies needed.
Provide coverage of common areas on weekends and Saturday afternoon cleans.
Review Preventative Maintenance Calendar on monthly basis.
Perform monthly scheduled inspections such as Car Checks, Breezeway Inspections, and Safety and Trip Hazard Inspections.
Attend a monthly safety meeting.
Replace filters on a quarterly basis and inspect units for mold and other problems during filter installs.
Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation.
Ensure proper equipment is kept in inventory.
Report missing/broken equipment immediately to Maintenance Supervisor.
Assist in the verification of inventory as directed.
Advise Maintenance Supervisor of any needed equipment/supplies.
Keep Maintenance Supervisor updated on education and certification needs.
Ensure required licenses and certifications are kept current.
Work with vendors during move-out/move-in process and provide input to Maintenance Supervisor.
Complete unit punch at the direction of Maintenance Supervisor.