Maintenance Technician- Nova River District

Gallery Residential•Rome, GA

10d•$22 - $26

About The Position

The Maintenance Technician performs technical and mechanical work to ensure that a property’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine upkeep, prepares vacant apartments for leasing and move-in, maintains supplies and records, and supports property inspections and safety programs. The position has no supervisory responsibilities. The role is scheduled for 40 hours in a regular work week. Work schedules vary by site and must be flexible, including on-call duties during evenings, weekends, and holidays. Technicians work inside and outside throughout the property, including amenity areas, and may be exposed to unpleasant or hazardous weather, odors, and landscape conditions. Routine travel may be required to assist other properties or attend training and business meetings.

Requirements

Employment history demonstrating knowledge and skills sufficient for the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
EPA Type I and II or Universal certification for refrigerant recycling.
All certifications required by applicable state and local jurisdictions.
Current valid driver’s license.
Ability to read, write, and communicate effectively in representing company management, assisting team members and visitors, and answering questions about department operating policies.
Mathematical ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions for basic maintenance duties.
Ability to apply logical thinking and common sense to identify and correct problems and follow written, oral, or diagram-based instructions.
Demonstrated proficiency with internet, word processing, spreadsheet, and database management programs.
Ability to meet the physical demands of the role, including accessing all interior and exterior property areas, working in all weather conditions, walking extended distances, navigating stairs, and lifting, carrying, pushing, pulling, or maneuvering up to 50 pounds independently and up to 150 pounds with assistance.
Ability to work effectively and peacefully with coworkers and residents, including in stressful situations.

Nice To Haves

High school diploma or GED.
Experience with a property management system.

Responsibilities

Complete assigned resident service work orders within 24 to 48 hours by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-in by conducting pre-move-out inspections, creating maintenance punch lists, scheduling vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Track materials and supplies used, return unused items to their designated locations, and notify the maintenance supervisor when items need to be reordered.
Complete service request documentation and other paperwork accurately, completely, and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Periodically inspect work performed by contractors, vendors, and other service providers to ensure it meets quality standards, scope, and specifications.
Follow company safety and risk-management policies, attend routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
Provide respectful and responsive customer service to residents and others, answer questions, respond sensitively to complaints, and complete work orders efficiently and urgently.
Assist with routine and periodic in-person property inspections to identify safety and risk-management concerns, maintain the property, and communicate physical needs to management.
Meet attendance, punctuality, and physical requirements in accordance with company policies and performance expectations.
Work a flexible schedule, including taking on-call duty during evenings, weekends, and holidays, and perform essential job functions without accompaniment.
Participate in community service and industry-related associations or groups that support personal development and company business goals.