Maintenance Technician - West Loop

Reside Living•Chicago, IL

21h•Onsite

About The Position

The Maintenance Technician is responsible for maintaining the physical integrity of their assigned property(ies). This involves ensuring a safe and clean environment for residents, customers, and clients. It is the Maintenance Technician’s duty to assist the Building Engineer to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to: Maintain a safe environment. Cultivate resident satisfaction. Protect the investment of the apartment property owner.

Requirements

2-5 Years of experience in a maintenance technician role with an apartment community, hotel, hospital, or similar setting.
Maintain open lines of communication with internal and external contacts for continuing operations and resolution of problems. Internal contacts include company personnel and residents. External contacts include vendors, consulting engineers and contractors to ensure contracted services are maintained and performed within the guidelines of company standards.
Up-to-date knowledge on work-safety programs and education.
Assists Building Engineer in his/her duties.
Demonstrates attention to detail, pride in quality of work, and a positive attitude.
Possesses ability to work both independently and as part of a team of professionals.
Dresses in clean, pressed uniform.
Required to own and maintain personal smartphone (iPhone or Android) for using our mobile app to perform and document the work performed. A stipend of $50 per month will be provided for use of a personal phone.
A valid drivers license is preferred

Nice To Haves

EPA certified or willing to obtain certification within 90 days of hire.
Preferred knowledge of and experience repairing mechanical systems – plumbing, electric, HVAC, hot water heaters, etc.
Preferred to have valid driver’s license but not required.

Responsibilities

Identify building and residential unit issues, rectify issues as directed by Building Engineer and coordinate access/repairs with third party vendors as needed.
Maintain exterior of assigned property(ies) as needed, meeting seasonal needs (e.g. Operating snow removal machines, etc.).
Complete resident service requests within specified service level agreements (SLAs) and respond to after-hours calls (when scheduled to do so).
Monitor the cleanliness of properties and carry out janitorial services as needed, for instance, assisting with apartment turns.
Collaborate with Project Management personnel and other team members to allow access to property(ies) and retail spaces.
Schedule preventative maintenance (i.e. HVAC filter replacement, rod sewer lines, etc.) and proactively anticipate maintenance needs around the property(ies).
Collaborate with Building Engineer regularly on projects.
Assist in custodial work (e.g. sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc.) and grounds work when necessary.
Maintain exterior of assigned property(ies) and performs appropriate seasonal tasks (e.g. snow removal).
Report any water infiltration or mold and treat with high priority, especially cases where excessive water infiltration and growth are found.
Provide exceptional customer service through stellar and regular interactions with residents.