Soaky Mountain Aquatics Maintenance Tech

Wilderness Resort•Sevierville, TN

4d•Onsite

About The Position

The Maintenance Technician performs basic maintenance throughout Soaky Mountain Waterpark, helping keep waterpark components operating and providing a safe environment for guests. The role works across park areas and maintenance disciplines, including electrical, HVAC, plumbing, carpentry, and painting. Duties include inspecting rides and attractions, testing and maintaining pool systems, assisting with preventative maintenance and repairs, documenting completed work, and responding to park maintenance calls. The technician follows applicable OSHA, EPA, and park procedures, including Lockout/Tagout and personal protective equipment requirements.

Requirements

High school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret varied technical instructions in mathematical or diagram form, and work with abstract and concrete variables.
Valid Tennessee Driver’s License or ability to obtain one within 30 days of employment.
Ability to be covered by and maintain company insurance.
Certified Pool Operator certificate.
Aquatic Facilities Operator certificate.
Ability to act independently with little supervision and efficiently handle multiple duties.
Good understanding of company policies and procedures; ability to handle stressful situations.
Good attendance and punctuality, professionalism, good grooming habits, proper uniform, efficient work habits, adherence to resort and office policies and standard operating procedures, and a positive attitude.
Ability to meet the physical demands of the position, including standing and walking regularly; reaching, climbing or balancing, and talking or hearing frequently; and lifting up to 25 pounds regularly, up to 50 pounds frequently with assistance, and 50 to 100 pounds occasionally with assistance.

Responsibilities

Inspect rides and attractions before opening.
Test each pool system and record results; check and record slide pressures, pool water temperatures, and water filtration systems.
Interact with co-workers and guests politely, courteously, and cooperatively.
Assist with preventative maintenance throughout the park as directed.
Paint and touch up areas as directed.
Remove leaves and snow and salt areas as directed.
Document completed work in work logs.
Check and document chlorine levels in pools, slides, and pool areas as directed.
Inspect pools, slides, and pool areas as directed.
Safely operate company vehicles, golf carts, and other equipment.
Add dry chemicals to pool systems as needed to maintain water balance.
Backwash filter systems as needed, clean strainer baskets, and keep the work area clean and safe.
Carry out rust-prevention practices and common preventive maintenance.
Repair tubes, rafts, flow boards, and body boards.
Follow OSHA, EPA, and Soaky Mountain Waterpark protocols.
Wear appropriate personal protective equipment while working with or around chemicals and during repair and preventative maintenance tasks; adhere to safety protocols, including Lockout/Tagout procedures.
Clean acid and chlorine feed lines and injectors as needed.
Respond to radio calls about waterpark problems within a reasonable time and prioritize according to urgency when necessary.
Maintain communication between aquatic maintenance and Aquatic Management staff.
Perform other duties assigned by management.