Maintenance Technician- Railey Vacations

Towne Family of Companies•Oakland, MD

14d•Onsite

About The Position

The Maintenance Technician position is responsible for completing regular property maintenance and routine preventative maintenance in Railey Vacations rental properties. This role involves daily completion of assigned work order tasks, providing consistent communication regarding work needed/provided, and offering cross-departmental assistance. The technician will represent Railey Vacations with professionalism and provide exceptional customer service. This position requires both individualistic and team-oriented approaches, a generalized and specialized skillset, and a primary goal of providing exemplary customer service, expedient resolution of needs, and efficient, quality work.

Requirements

High school diploma or equivalent
Prior experience in the department-specialty trades such as: plowing, painting & power washing, furniture repair, carpentry, HT/Pool repair, minor electrical, minor plumbing, drywall repair, game table repair, etc.
Must have valid driver’s license and clean driving record
Must be available to working some holidays, weekends, and work the emergency after hours’ schedule.

Nice To Haves

Experience within the field preferred.

Responsibilities

Complete regular property maintenance and routine preventative maintenance in Railey Vacations rental properties.
Daily completion of assigned work order tasks and management.
Provide consistent communication and key details of work needed/provided through both written and verbal communications.
Provide cross departmental Maintenance assistance when needed, working with the Railey Vacations Design Center, Wil O’ the Wisp, Suites at Silver Tree, owner special projects & requests, company affiliated projects & initiatives, as well as assisting all departments within the company, as a whole.
Represent Railey Vacations with extreme professionalism and provide exceptional customer service to guests, owners, coworkers and vendors.
Utilize both a generalized skillset, as well as having a more specialized, technical skillset to utilize as the Railey Vacations Maintenance Dept. has a wide range of issues and ventures we are responsible for.
Provide exemplary customer service to all patrons while providing expedient resolution of guest and owner needs, assisting coworkers of all departments, looking out for the company’s best interest, and providing efficient, quality work.