Maintenance Technician

CLS Living•Ames, IA
•$19 - $21

About The Position

The Maintenance Technician maintains the community’s physical condition inside and out while promoting resident satisfaction through first-class customer service. The role requires timely, professional handling of requests and contributes to a safe, functional, clean, and well-maintained community. The technician works with the leasing office to coordinate service requests and support resident satisfaction. The ideal candidate thrives in a fast-paced, hands-on environment, takes ownership of the role, and approaches challenges with professionalism, integrity, and a solutions-first mindset. The position also calls for a commitment to team growth, the CLS Living culture, and finding ways to improve operations, resident satisfaction, and property performance.

Requirements

  • Proficient working knowledge of basic building HVAC systems.
  • Proficient working knowledge of basic building electrical systems.
  • Proficient working knowledge of basic plumbing systems.
  • Experience with make-ready unit preparation.
  • Construction skills including sheetrock patching, texturing, painting, flooring, and carpentry.
  • Experience with groundskeeping and irrigation systems.

Nice To Haves

  • A passion for mentoring and team building, with an investment in the growth and development of others.
  • Ability to act as an ambassador of the CLS Living culture and bring energy, pride, and leadership to the community.
  • Personal drive to excel, grow within the company, and take ownership of the role.
  • Entrepreneurial spirit and interest in improving operations, resident satisfaction, and property performance.
  • Solutions-first approach to challenges, with professionalism and integrity.

Responsibilities

  • Deliver outstanding customer service and build positive relationships with visitors, prospects, residents, neighbors, community members, schools, and city departments.
  • Maintain professionalism in workmanship, communication, personal appearance, organization, and reporting.
  • Participate in company training and keep all insurances and licenses current.
  • Conduct daily property walkthroughs to ensure all areas are functional, safe, and well-maintained and to support curb appeal.
  • Maintain cleanliness and safety across offices, common areas, stairwells, exteriors, basements, grounds, and model units.
  • Identify and address potential liability issues related to property maintenance.
  • Complete work orders promptly, professionally, and courteously, and thoroughly clean up after each task.
  • Document and bill residents for damages caused by neglect or misuse, collecting photos and proof as needed.
  • Collaborate with the leasing office to coordinate service requests and optimize resident satisfaction.
  • Maintain an organized and safe maintenance shop and storage areas.
  • Comply with applicable codes, legal requirements, OSHA standards, and safety regulations.

Benefits

  • Generous paid time off (PTO).
  • 401(k) with company matching.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Life insurance.
  • Parental leave.
  • Employee Assistance Program (EAP).
  • Relocation assistance.
  • Professional development and advancement opportunities.
  • Supportive, fun, and flexible work environment.
  • Company culture that values individuality and innovation.
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