Oxford Suites Pendleton - Maintenance Technician

Oxford Suites & Hotels•Pendleton, OR

6d•$16 - $17•Onsite

About The Position

Under the general supervision of the Maintenance Manager, the Maintenance Technician is responsible for performing a variety of tasks related to the maintenance, troubleshooting, and repair of the hotel’s physical plant and equipment. This role ensures that all systems and equipment function efficiently and that the property remains in optimal condition, meeting safety, sanitation, and cleanliness standards. All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Requirements

Valid Drivers License Required
Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to bend, squat, crawl, kneel, push, pull, climb and walk on uneven surfaces on a frequent basis
Must be able to walk, climb ladders and work outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 50 lbs. and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects.
Company Character – Supports company vision and values
Customer Service – Understands and meets the needs of customers
Mechanical Skills – Understands and is competent operating hand, and power equipment. Understands safety aspects
Physical Skills – Capable of performing laborious work in varied conditions
Problem Solving – Sees and is able to define problems and find causes
Professional Appearance – Maintains high standards of personal appearance and grooming
Team Orientation – Works cooperatively with others, establishes rapport and assists others

Nice To Haves

High School Diploma or GED preferred
1+ years of general maintenance experience preferred
Experience and knowledge of plumbing, refrigeration, carpentry, electrical and other guest room repairs preferred

Responsibilities

Conduct routine preventive maintenance for guest rooms, public areas, hotel equipment, and carpet care as scheduled under the direction of the Supervisor or Maintenance Manager
Flip mattresses and move furniture as assigned by the supervisor
Assist with preventative maintenance tasks such as replacing ceiling tiles, light bulbs, patching vinyl, and other basic repairs to maintain the hotel and keep the product quality standard
Refurbish furniture and fixtures within guest rooms, such as cabinets, tables, chairs, doors, windows, and counters. Paint and finish furniture and fixtures as needed
Provide general grounds keeping services such as trash removal, pool and spa maintenance, grounds upkeep, kitchen Equipment cleaning and service, and security rounds
Maintain organized work areas and equipment in alignment with sanitation and cleanliness standards whiling ensuring equipment operating logs are up to date
Be knowledgeable about and able to respond to emergency situations
Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures.
Report any maintenance repairs needed immediately to their supervisor or General Manager.
Assist in maintaining and repair of the exterior and interior of the property
Using hand tools; painting or repairing windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures
Trouble shoot and perform maintenance on hotel systems and equipment including plumbing systems and fixtures such as pipelines, toilets, sinks, kitchen, and laundry equipment
Troubleshoot and repair electrical systems, including air conditioning controls, television sets, and lighting systems, or make minor replacements as needed
Service the hotel’s pool, including adjusting chemicals, cleaning filters, and maintaining record logs
Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, and gardening)
Stay in touch with the Front Desk, bistro and housekeeping departments regarding guest needs that arise during the shift
Assist property leadership in meeting and exceeding all company benchmarks for preventative maintenance, response time, customer satisfaction, etc.
Engage with guests in a friendly, customer-focused manner, providing a high level of service to ensure their needs are met and expectations exceeded.
Address guest concerns promptly and professionally, assisting with issue resolution when needed.
Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
Communicate effectively with all hotel staff to ensure the smooth delivery of services
Adhere to attendance policies and maintain regular availability for scheduled shifts
May participate in the drivers program or other hotel-related duties as assigned