Oxford Suites Spokane Valley - Guest Room Attendant
Oxford Suites & Hotels•Spokane Valley, WA
•$18 - $18•Onsite
About The Position
The primary responsibility of the Housekeeper is to maintain clean and attractive rooms for the guests of Oxford Collection of hotels. This position is responsible for the timely and proper cleaning and sanitizing of the guestrooms on a daily basis. All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.
Requirements
- Proof of eligibility to work in the United States
- Reliable transportation to and from work
- Ability to work a flexible schedule including evening, weekends and holidays
- Reliable and consistent attendance
- Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
- Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
- Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
- While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
- Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.
Nice To Haves
- High School Diploma or GED preferred
- Hospitality / hotel work experience preferred
- Housekeeping experience preferred
Responsibilities
- Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart setup
- Perform cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash, and dirty linens
- Change and replenish bed linens, towels, and guest amenities as needed
- Perform deep cleaning tasks as required
- Stock, maintain, and transport housekeeping supply carts daily
- Dispose of trash and recyclables appropriately
- Keep all hallways, public areas, and closets neat and clean
- Prepare the housekeeping cleaning cart for the next day’s use and report any guest-borrowed items to the housekeeping supervisor
- Perform all tasks in compliance with federal, state, and local food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures.
- Be knowledgeable about and able to respond to emergency situations.
- Report any maintenance repairs needed immediately to their supervisor or General Manager.
- Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
- Interact and acknowledge guests
- Identify issues and resolve problems
- Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
- Respond to special guest requests in a timely, friendly, and efficient manner
- Reporting lost and found items in a timely manner and following lost and found procedures
- Reporting maintenance issues in a timely manner
- Communicate effectively with all hotel staff to ensure the smooth delivery of services
- Complete a daily activity log with pertinent shift information for co-workers and leadership team
- Adhere to attendance policies and maintain regular availability for scheduled shifts
- Other duties as assigned
Benefits
- Medical, dental, and vision coverage
- 401(k) with profit sharing
- Generous paid time off
- Exclusive discounts at our properties
- Ongoing training, leadership development, and career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
