Guest Room Attendant

Cowlitz Indian Tribe•Ridgefield, WA

5d•Onsite

About The Position

This position is responsible for the overall cleanliness of the hotel guest rooms. The role involves promoting superior guest service and maintaining a positive organizational culture. The attendant will be responsible for tasks such as making beds, cleaning bathrooms and floors, vacuuming, dusting, and replenishing linens and amenities. They will also arrange toiletries and bedroom amenities to set standards, maintain cleaning equipment, and keep carts and linen racks neat. Reporting any maintenance issues or uncommon conditions to a Housekeeping Supervisor is also a key part of the role. Additionally, the attendant must follow chemical and key control procedures, maintain cleanliness and inventory in storage areas, and assist with recycling efforts. Other assigned projects may also be part of the duties.

Requirements

Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
Previous cleaning experience or the ability to use cleaning equipment and supplies.
Must be able to communicate effectively in English.
Ability to learn the appropriate hotel operating systems.
Ability to maintain an average room inspection score of 90% or higher.
Ability to complete a twelve-credit or more quota within an eight-hour shift.
Cleans guest rooms and maintains cleaning equipment according to department standards.
Willingness to gain knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens.
Must be able to stand for long periods of time with frequent reaching, lifting, and bending.
Must be able to lift up to 25 lbs.
Must be able to work various shifts and flexible hours.
Must maintain highest level of privacy and confidentiality.
Must possess the ability to appropriately manage stressful situations.
Must be willing to work in a smoking environment.
Must be willing to adhere to company safety measures.

Nice To Haves

Housekeeping experience in a 3-4 Diamond hotel preferred.

Responsibilities

Promotes superior guest service.
Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting, and replenishing of fresh linens and amenities.
Arranges all toiletries and bedroom amenities to pre-set standards.
Maintains assigned cleaning equipment and tools.
Keeps carts, linen racks, and equipment neat and orderly.
Reports uncommon conditions, maintenance problems and repairs to a Housekeeping Supervisor.
Follows established chemical and key control usage and procedures.
Maintains cleanliness and supply inventory in storage areas.
Assists with recycling efforts.
Performs other projects as assigned.