Maintenance Technician - Strawberry Hill

Greystar Management Services•Charlotte, NC

11d•Onsite

About The Position

The Maintenance Technician performs technical and mechanical work to ensure that Strawberry Hill’s buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, appearance, safety, and functionality. The role completes resident-requested work orders and preventative maintenance, diagnoses problems, makes repairs, and prepares vacant apartments for leasing and new move-ins. It also supports property upkeep, inventory control, accurate service documentation, and cost-conscious use of supplies and equipment. The technician follows safety and risk-management procedures, participates in required safety meetings and training, and reports incidents. The position may involve inspecting contractor work and assisting with routine property inspections. The schedule is Monday through Friday with a rotating on-call schedule; the role requires flexibility to take calls during evenings, weekends, and holidays. Work may be inside or outside in all weather conditions, and occasional travel may be required to assist other properties or attend training and meetings.

Requirements

Hold EPA Type I and II or Universal refrigerant-recycling certifications if serving as a Certified Service Technician.
Hold certifications required by applicable state and local jurisdictions.
Have a valid driver's license to operate a golf cart on the property when applicable.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule that includes on-call duty during evenings, weekends, and holidays.

Responsibilities

Complete resident-requested work orders and preventative maintenance by diagnosing defects or problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused materials and equipment to their designated locations, and notify the maintenance supervisor of reordering needs.
Complete service request documentation and other paperwork accurately, completely, and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-cutting and expense-control programs by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, attend routine safety meetings, complete required OSHA and other safety-related training, and promptly and accurately report accidents and incidents.
Periodically inspect contractors’ and vendors’ work to verify that work, materials, and services meet quality standards, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, and communicate the property's physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for onsite bonus programs.