Maintenance Technician - Strawberry Hill
About The Position
This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas at Strawberry Hill meet company standards for cleanliness, appearance, safety, and functionality. The property is a stabilized, 581-unit garden community in Charlotte, North Carolina. The schedule is Monday through Friday with a rotating on-call schedule. The technician completes resident service requests and preventive maintenance, prepares vacant apartments for new residents, maintains supplies and equipment, documents work, and helps care for grounds and shared areas. The role also supports cost control, safety, property inspections, and oversight of contractor work. Work may require travel to other properties or training and business meetings. The position requires a flexible schedule, including evening, weekend, and holiday on-call periods.
Requirements
- All Service Technicians must hold certifications required by applicable state and local jurisdictions.
- A valid driver's license is required to operate a golf cart on the property if applicable.
- Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
- Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
- Ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Nice To Haves
- EPA Type I and II or Universal refrigerant-recycling certification is required for Certified Service Technicians.
Responsibilities
- Complete work orders from resident service requests and perform preventive maintenance by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
- Prepare vacant apartments for leasing and move-in by conducting pre-move-out inspections, creating punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
- Track maintenance inventory, return unused items to their designated locations, and notify the maintenance supervisor when items need to be reordered.
- Complete service-request documentation and other paperwork accurately and on time.
- Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
- Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
- Attend and participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
- Periodically inspect work by contractors, vendors, and other service providers to verify quality, materials, services, scope, and specifications.
- Assist with routine and periodic property inspections, identify safety and risk-management concerns, keep the property in good repair, and communicate the property's physical needs to management.
- Travel as needed to assist other properties, attend training classes or business meetings, or fulfill position responsibilities.
Benefits
- Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is free.
- Paid time off for full-time employees: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and a lifetime fertility benefit reimbursement of up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Onsite property roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
