MAINTENANCE TECHNICIAN MULTI-FAMILY RESIDENTIAL ( HVAC/EPA Universal Certification)

Building Services of America Careers•Mount Prospect, IL

1d•$25•Onsite

About The Position

We are seeking a skilled and experienced Maintenance Technician Supervisor with HVAC/EPA Universal Certification to oversee maintenance operations in a multi-family residential setting. This role involves both team leadership and hands-on technical work, ensuring the timely and professional completion of all maintenance and repair tasks. The ideal candidate will have a strong background in residential maintenance, particularly in HVAC systems, and possess excellent leadership and communication skills.

Requirements

EPA Universal HVAC Certification REQUIRED.
Minimum 2–3 years of residential maintenance experience preferred.
Prior supervisory, lead technician, or maintenance team leadership experience preferred.
Strong knowledge of HVAC, plumbing, electrical systems, appliances, and general building maintenance.
Ability to diagnose and troubleshoot complex maintenance issues.
Valid Driver’s License required.
Strong leadership, organizational, and communication skills.
Ability to prioritize multiple maintenance requests and manage daily responsibilities.
Ability to work independently and as part of a team.
Ability to communicate professionally with residents, property management, vendors, and employees.
Basic computer skills for work orders, maintenance records, and communication.
Ability to respond to emergency maintenance concerns and perform duties as assigned.
High school diploma or equivalent preferred.

Responsibilities

Supervise, lead, and support maintenance technicians in the completion of daily maintenance responsibilities.
Assign, prioritize, and monitor maintenance work orders to ensure timely completion.
Provide guidance, technical support, and training to maintenance staff as needed.
Inspect completed work to ensure quality, accuracy, and compliance with established standards.
Communicate daily maintenance priorities, staffing needs, and operational concerns to property management.
Assist with onboarding and training new maintenance employees.
Promote teamwork, accountability, professionalism, and safe work practices.
Coordinate with management regarding employee performance, attendance, and maintenance-related concerns.
Oversee and perform skilled maintenance and repairs throughout residential units, common areas, and building systems.
Diagnose and troubleshoot HVAC, plumbing, electrical, appliance, and general building maintenance issues.
Assist technicians with complex repairs and provide hands-on technical support when needed.
Ensure maintenance requests are addressed promptly and completed in a professional manner.
Coordinate repairs with property management, residents, contractors, and vendors as appropriate.
Ensure work is performed in accordance with applicable safety requirements and building standards.
Develop, coordinate, and maintain preventative maintenance schedules for building systems and equipment.
Monitor the condition and performance of HVAC, plumbing, electrical, mechanical, and other building systems.
Identify maintenance concerns before they become major repairs or operational disruptions.
Recommend repairs, replacements, upgrades, and improvements to management.
Assist in maintaining building systems in a safe, efficient, and functional condition.
Coordinate routine inspections and ensure identified issues are properly addressed.
Coordinate and respond to urgent maintenance issues, including leaks, plumbing failures, electrical outages, HVAC failures, and other building emergencies.
Assist with troubleshooting and resolving emergency maintenance concerns.
Coordinate emergency repairs with management, vendors, and appropriate personnel.
Participate in on-call, overtime, weekend, or emergency response responsibilities as required by the position.
Monitor maintenance work orders and ensure accurate completion and documentation.
Maintain records of repairs, inspections, preventative maintenance, and equipment servicing.
Track maintenance supplies, tools, equipment, and inventory levels.
Communicate supply and equipment needs to management.
Assist with tracking maintenance expenses, purchase requests, and vendor-related costs.
Ensure maintenance records and documentation are accurate and up to date.
Communicate professionally and courteously with residents, property management, vendors, and team members.
Respond to resident maintenance concerns and ensure service requests are handled appropriately.
Provide updates to management regarding outstanding repairs, building conditions, and maintenance priorities.
Coordinate with property management to address recurring maintenance concerns and operational needs.
Maintain a professional presence and promote positive resident relations.
Ensure maintenance work is performed in accordance with applicable safety regulations, building codes, and company policies.
Promote safe working practices and proper use of tools, equipment, and personal protective equipment.
Monitor maintenance activities for quality, safety, and compliance.
Identify and report unsafe conditions, hazards, and required corrective actions.
Ensure technicians follow proper procedures when working with HVAC, electrical, plumbing, and other building systems.
Maintain awareness of applicable licensing, certification, and safety requirements.