Public Spaces Attendant and Maintenance Technician | Icicle Village Resort

Columbia Hospitality•Leavenworth, WA

About The Position

The Maintenance Technician & Public Space Attendant maintains the cleanliness, appearance, functionality, and safety of guest rooms, public spaces, recreational amenities, and exterior areas throughout Icicle Village Resort. The position includes two days per week of basic maintenance work and two days per week of public-area cleaning and upkeep. The employee works independently on routine assignments, identifies property deficiencies, responds to guest requests, and supports the overall guest experience. Advanced technical skills are not required, but basic mechanical aptitude, attention to detail, a strong work ethic, and willingness to learn are expected.

Requirements

Basic mechanical aptitude; advanced technical skills are not required.
Attention to detail, a strong work ethic, and willingness to learn.
Desire to work in a fast-paced role.

Nice To Haves

Minimum one year of housekeeping or related cleaning experience preferred.
Knowledge of cleaning techniques and chemical applications is a plus.

Responsibilities

Clean and maintain hotel lobbies, hallways, stairwells, elevators, and common areas.
Vacuum carpets, sweep and mop floors, and clean hard surfaces.
Clean glass doors, windows, mirrors, and other high-touch surfaces.
Dust furniture, fixtures, baseboards, and decorative elements.
Empty trash receptacles and replace liners in public spaces.
Clean and restock public restrooms, including toilets, sinks, counters, and dispensers.
Remove cobwebs, dirt, and debris from entrances and common areas.
Maintain the cleanliness of fitness facilities, meeting spaces, and recreational areas.
Monitor public spaces during the shift and proactively address cleanliness issues.
Report damaged furniture, flooring, fixtures, and other property deficiencies.
Respond to calls for spill cleanup, trash removal, general cleaning, and straightening of public or back-of-house areas.
Replace light bulbs, batteries, and other basic consumable components.
Unclog toilets and address minor sink or shower drain blockages.
Tighten loose door handles, hinges, cabinet hardware, and furniture.
Repair or replace minor fixtures, toilet seats, and showerheads.
Perform minor drywall patching, painting, and caulking.
Replace or clean accessible HVAC filters.
Troubleshoot basic television, remote control, and guest room equipment issues.
Assist with minor furniture repairs and assembly.
Complete routine maintenance work orders within assigned capabilities.
Report complex mechanical, electrical, or plumbing issues to the supervisor.
Follow all safety procedures and keep the work environment clean and organized.
Pay close attention to detail.
Respond to requests promptly, engage with guests, and follow through to exceed guest expectations.
Maintain ongoing communication with team members.
Respond to internal and external inquiries and complaints and maintain favorable relations with residents, members, guests, and employees.
Protect company assets by establishing and ensuring adherence to security standards.
Strive to deliver exceptional products and service and demonstrate behaviors consistent with Columbia Hospitality’s values and mission.
Complete other duties as assigned.

Benefits

Hourly pay range of $19.00 to $21.00, depending on experience.
Commuter/parking allowance.
Eligible for tips or tip pooling.
Daily pay option.
Paid time off and holiday pay.
Medical, dental, vision, and disability benefits.
401(k).
HSA/FSA plans with employer contribution.
Referral bonus.
Discounts on lodging, dining, spa, golf, and retail.
Employee assistance program.
Volunteer, committee participation, and task force opportunities.
Online learning platform.
Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, theme parks, and attractions.