Maintenace Tech II

The Goodman Group, LLC•Omaha, IL

2d•Onsite

About The Position

The Maintenance Technician II maintains and improves the appearance and physical condition of an apartment community while providing responsive, quality service to residents. The role involves diagnosing and repairing building systems and appliances; completing apartment turnover and service requests; maintaining grounds, common areas, equipment, and records; and supporting the community’s occupancy and financial goals. The technician works with residents, management, vendors, and subcontractors, following applicable building codes, Fair Housing requirements, OSHA standards, and company safety policies. The position includes routine and as-needed work in apartments, buildings, common areas, and grounds. Work may involve indoor and outdoor conditions, inclement weather, snow and ice removal, and emergency callbacks. The schedule may exceed 40 hours per week and may include weekends, holidays, requested night work, overtime, on-call duties, and availability on the first and last days of the month.

Requirements

High school diploma or GED equivalent.
Two years of prior general maintenance experience, or a combination of education and experience.
Boiler license, Pool Operator’s License, and/or EPA certification required.
Reliable transportation required.
Ability to attend and pass company-paid certification courses, such as pool operator, boiler license, and EPA certification courses.
Ability to perform the essential job functions with or without reasonable accommodation.
Ability to understand and communicate written and verbal directions and follow safety instructions for cleaning supplies.
Regular attendance, reliability, and punctuality during regularly scheduled hours.
Ability to work nights and weekends upon request at the beginning and end of the month; work overtime as needed; work on call; and be available on the first and last day of the month for apartment turns.
Strong customer service skills, organization, and attention to detail.
Ability to work independently with strong time-management skills.
Ability to work more than 40 hours per week and on weekends or holidays as necessary.
Ability to work indoors and outdoors in varying weather conditions, including inclement weather, and be subject to emergency callbacks.
Physical ability to sit, stoop, kneel, climb stairs, crawl, lift, push, or pull objects weighing up to 50 pounds, talk, hear, walk, stand, use hands, handle or feel objects, and reach with hands and arms.
Vision abilities including close, distance, and peripheral vision, depth perception, and focus adjustment; ability to read, write, and communicate with internal and external customers.

Responsibilities

Diagnose property maintenance problems, make repairs, document work and accomplishments, and complete appropriate follow-up.
Troubleshoot and repair appliances, HVAC systems, plumbing, and electrical systems.
Prepare vacant apartments for occupancy, including repairs, painting, cleaning, and other make-ready tasks within established turnover timeframes.
Assist the Property Manager and other team members with special projects and requests.
Complete maintenance service requests, document their status, and ensure appropriate follow-through.
Perform electrical repairs and install ceiling fans and indoor or outdoor light fixtures.
Repair air conditioners, heating units, and refrigeration units; use refrigerant recovery equipment only with proper certification.
Perform plumbing work, including clearing stoppages, repairing or replacing fittings, faucets, and toilets, and completing minor re-piping and copper-pipe soldering.
Replace or repair broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, and locks.
Perform carpentry and repair work on doors, windows, closet doors, and shelves; repair concrete steps, stoops, patios, fencing, and signage as needed.
Paint and decorate apartments, hallways, and other areas as directed by management.
Oversee subcontractors performing work at the community.
Maintain grounds and common areas, including lighting, snow removal, trash removal, and vehicle maintenance.
Remove snow and ice using snow blowers, shovels, salt, and other appropriate equipment.
Replace apartment locks as necessary, including on recently vacated units, exterior doors, and outbuildings, to help secure the community.
Troubleshoot and maintain indoor or outdoor pool and spa equipment when applicable, subject to required certification.
Support financial goals through productive work and cost awareness without compromising quality; control materials and use maintenance equipment efficiently.
Perform scheduled preventive maintenance on equipment according to manufacturer recommendations and operation manuals, including boilers, hot water heaters, lawn equipment, and vehicles.
Maintain accurate preventive-maintenance, service-request, and inventory records, including invoices.
Periodically inspect occupied and unoccupied apartments, buildings, and common areas and complete repairs or other duties as needed or requested.
Attend and participate in required or requested training seminars and maintain shop and storage areas in neat, orderly, working condition.
Stay informed about changing building codes and discuss potential impacts with the Property Manager.
Interact positively with residents, support resident satisfaction, and represent the community with professionalism and integrity.
Contribute to community cleanliness and curb appeal and comply with Fair Housing requirements, OSHA standards, and company safety policies.
Perform other duties as assigned.