Maintenance Technician II

Hilton Grand Vacations • New Orleans, LA

3d • Onsite

About The Position

The Marquee Resort located in New Orleans, LA is hiring a Maintenance (Engineering) Tech II. This role involves maintaining guestrooms, public spaces, and back-of-house areas with a primary focus on guest relations and problem resolution to ensure an attractive and well-maintained property. The ideal candidate will work well with customers and staff members, performing tasks to the highest standards.

Requirements

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or equivalent experience.
• Minimum of 2 years’ experience in facilities maintenance
• Able to climb stairs and work on ladders up to 40 feet.
• Can push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, and reach overhead.

Nice To Haves

• 3-5 years or more of related experience

Responsibilities

• Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings.
• Interacts with guest for problem resolution.
• Basic appliance troubleshooting and repair
• Basic air-conditioning controls
• Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning.
• Change Filters
• Maintain all guestroom and public space equipment
• Replace Caulk
• Tile/Grout
• Door repair to include locking mechanisms and hinges.
• Inspects rooms for pest intrusion
• Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts
• Repair closet/drapery tracks, replacement of furniture
• Stain furniture and repair knicks and gouges.
• Replace remote control batteries
• Unclog toilets and sinks.
• Touch-up paint
• Glue peeling wallpaper.
• Implement planned scheduled preventative maintenance
• Replaces faulty plumbing components.
• Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership.
• Assist other maintenance staff on special projects.
• Responding to all guest requests to ensure client happiness; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate.
• Accurate documentation in English is necessary for maintaining logs and inspection sheets.
• Ensures that every interaction with an owner/guest/team member is positive and memorable

Benefits

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED