Maintenance Technician I - Aldersgate I & II/Hale Homestead

Millennia Housing Management•Oscoda, MI

2d•Onsite

About The Position

The Maintenance Technician I prepares vacant apartments for re-occupancy, coordinates tasks and supplies, and assists the maintenance team with special projects. The role maintains the condition and appearance of the property, including building exteriors, common areas, vacant units, floors, grounds, and surrounding areas. Duties include janitorial work, litter and trash removal, sidewalk clearing, and snow removal, as well as preventive and corrective maintenance. The technician also maintains relationships with residents, prospective residents, and vendors working on site. The position reports to the Maintenance Supervisor at properties with more than 300 units or to the Property Manager at properties with fewer than 300 units. Work is performed indoors and outdoors in a residential setting, with regular exposure to cold, heat, noise, people, and equipment. The technician may work independently or as part of a team and support managers with special projects. Travel is required, generally for up to 1–3 days at a time, though it may occur weekly. Various shifts may be needed during regular business hours, including evenings and weekends.

Requirements

At least one year of prior or related experience.
Reliable transportation and willingness and ability to travel; travel commitments are generally a maximum of 1–3 days but may occur weekly.
Excellent verbal and written communication skills and strong customer-service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions.
Ability to influence effectively and gain support for ideas and approaches across stakeholders with differing priorities.
Strong analytical, problem-solving, organizational, and planning skills, including the ability to prioritize work and use time efficiently.
Knowledge of apartment building maintenance and skill in minor repairs and hand-tool use.
Demonstrated ability to diagnose and repair routine maintenance issues and knowledge of operating power tools.
Ability to manage difficult customer situations, respond promptly to needs and service requests, solicit feedback, and meet commitments.
Ability to resolve conflict, maintain confidentiality, and keep emotions under control.
Ability to balance team and individual responsibilities, welcome differing views and feedback, and contribute to a positive team environment.
Ability to follow instructions and respond to management directives.
Ability to work independently or as a team member and collaborate across functional areas and organizational levels.
Ability to occasionally stand, walk, sit, handle objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, crawl, talk, hear, and taste or smell.
Ability to occasionally lift or move up to 20 pounds.
Vision abilities including close, distance, color, peripheral, depth perception, and focus adjustment.

Responsibilities

Clean and restore recently vacated apartment homes and help maintain the cleanliness of the facility and grounds.
Change bulbs and locks or keys; install or assist with installing appliances.
Perform interior and exterior painting and caulking, light drywall repair, pressure washing, and cleaning of breezeways and parking lots.
Walk through upcoming or newly vacant units to forecast repairs and inspect completed units to create punch lists or quality-control checklists.
Assist with removing trash and belongings from vacant units.
Perform quality control on systems, appliances, and unit details to ensure apartments meet move-in standards.
Prepare units for painting by removing and reinstalling electrical and switch plates and other assigned items.
Assist with diagnosing and performing minor, routine maintenance and repairs involving electrical and plumbing systems, A/C and heating systems, and electric and gas appliances.
Perform preventive and corrective maintenance.
Remove litter and trash, perform janitorial duties, clear sidewalks, and remove snow.
Maintain relationships with current and prospective residents and vendors working on site.
Travel as required and work various shifts, including evenings and weekends, when needed.