Maintenance Tech

Marriott•Chesapeake, VA

10d•Onsite

About The Position

The Maintenance Technician performs scheduled cleaning and maintenance in guest rooms and throughout the hotel to ensure hotel is maintained according to the highest standards of cleanliness and repair. This role involves utilizing General Clean and Preventive Maintenance (GC/PM) checklists, recording and logging work performed, and monitoring progress through control systems. The technician will also be responsible for addressing guest and associate requests and complaints efficiently, complying with all hotel and government operating procedures, and informing management of any safety hazards. Teamwork and continuous improvement are emphasized, along with timely completion of maintenance work orders.

Requirements

At least 1 year of experience in a maintenance capacity
Thorough knowledge of emergency procedures
Ability to manage one’s time to complete daily activities according to work schedule
Ability to communicate effectively with guests and co-workers in order to accurately receive and convey information
Excellent attention to detail
Physical strength and manual dexterity to operate necessary equipment and perform required maintenance/cleaning duties including lifting/moving heavy furniture
Meet attendance requirements with dependability and consistency
Must be able to work weekends and holidays

Responsibilities

Perform scheduled cleaning and maintenance in guest rooms and throughout the hotel.
Perform guest room preventive maintenance and general clean program on scheduled systems per guidelines.
Utilize General Clean and Preventive Maintenance (GC/PM) checklists.
Record and log work performed.
Store files and reports as per guidelines.
Monitor progress and results through control systems.
Remedy guest and associate requests and complaints as efficiently and timely as possible.
Comply with all hotel, and government operating procedures.
Inform management of any safety hazards.
Work as a team helping all teammates to complete the required activities, which will ensure guest satisfaction.
Attend Continuous Improvement Meetings regularly.
Comply with Standard Operating Procedures and daily responsibilities.
Complete maintenance work orders in a timely manner.
Other and all duties, projects, and tasks as assigned.