Maintenance Tech - FT- WCR

GRAND PACIFIC RESORTS INC•Del Mar, CA

21d•$19 - $29•Onsite

About The Position

The Maintenance Tech I performs general maintenance, routine inspections, and repairs to equipment and structures throughout the resort under the direction of the Maintenance Supervisor, Manager, and/or Director. This entry-level role covers property common areas and guest rooms, with work involving basic electrical, plumbing, painting, appliance repair, and HVAC. The position emphasizes proactive troubleshooting, safe work practices, and maintaining a secure environment for guests and team members. The technician receives training and mentorship, seeks guidance on complex issues, and uses a computerized maintenance management system and mobile apps to document work orders. The role also includes guest communication, inventory upkeep, safety program participation, and responding to on-call and emergency assignments.

Requirements

At least one year of maintenance experience in hospitality, building maintenance, or a related trade.
Electrical skills, including changing outlets, switches, light bulbs, and ballasts; operating a multimeter and/or voltage tester; and troubleshooting electrical circuits.
Plumbing skills, including using a plunger and/or closet auger, operating a drain-cleaning machine, and installing showerheads and faucets.
General understanding of HVAC systems and sequence of operations; ability to replace AC filters and install thermostats.
Ability to perform general furniture repairs, minor drywall, carpet, and vinyl flooring repairs, and painting touch-ups or small projects.
Basic computer skills and ability to operate mobile devices.
Strong customer focus and service skills.
Ability to follow written and verbal instructions.
Excellent organizational skills.
Ability to work effectively in a diverse team environment.
Ability to speak and understand English.
Valid driver’s license; ability to operate a motor vehicle if applicable.
Successful completion of applicable auditions or skill testing, background check, physical examination, and drug screening.
Ability to stand and/or walk for up to 8 hours and to sit, stoop, kneel, crouch, and crawl.
Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Clear close, distant, and depth perception for navigating resort buildings.
Ability to work effectively in varied conditions, temperatures, and environments.

Nice To Haves

Hospitality industry experience, preferably in a hotel or resort.
Fluency in Spanish.

Responsibilities

Support and uphold Grand Pacific Resorts’ values, expectations, policies, and procedures.
Perform routine preventative maintenance and repairs in the property, common areas, and guest rooms, including basic electrical, plumbing, painting, appliance repair, and HVAC work.
Develop troubleshooting, diagnostic, and repair skills through training and mentorship, and seek guidance for complex troubleshooting.
Maintain equipment and conduct regular inspections.
Inspect and maintain tools, work areas, work carts, equipment, and machines.
Identify, locate, and operate shut-off valves for equipment, machines, and utility systems.
Maintain maintenance inventory and requisition parts and supplies as needed.
Perform general maintenance and cleaning of common areas and the maintenance shop, including trash removal and snow removal if applicable.
Use the CMMS and mobile apps to create and close work orders, recording labor hours, downtime, problem, cause, remedy, and parts used.
Follow written and verbal instructions and complete documentation for work orders and guest requests.
Communicate with resort guests to triage facilities issues, set response expectations, and confirm work meets quality-control and guest expectations.
Develop and maintain positive working relationships across all levels of the organization.
Follow OSHA and other applicable health and safety regulations, resort safety practices, and the Emergency Response Manual.
Participate in resort safety programs, the Resort Safety Committee, and the Emergency Response Team.
Report injuries, illnesses, workplace hazards, tool or equipment issues, and unsafe acts or conditions to the appropriate supervisor, manager, or safety committee.
Follow Lockout/Tagout procedures under the guidance of senior team members.
Be available for on-call assignments, emergency calls, scheduled off-hours, emergency overtime, and various shifts including weekends and holidays.
Travel to regional locations for work, training, meetings, and other work-related functions as needed.