Maintenance Tech

Marriott • Chesapeake, VA

27d • Onsite

About The Position

The Maintenance Technician performs scheduled cleaning and maintenance in guest rooms and throughout the hotel to ensure hotel is maintained according to the highest standards of cleanliness and repair. This role involves utilizing General Clean and Preventive Maintenance (GC/PM) checklists, recording and logging work performed, and monitoring progress through control systems. The technician will also handle guest and associate requests and complaints efficiently, comply with all hotel and government operating procedures, and inform management of any safety hazards. Teamwork and continuous improvement are emphasized, along with timely completion of maintenance work orders and prompt resolution of guest issues.

Requirements

• At least 1 year of experience in a maintenance capacity
• Thorough knowledge of emergency procedures
• Manage one’s time to complete daily activities according to work schedule
• Communicate effectively with guests and co-workers in order to accurately receive and convey information
• Excellent attention to detail
• Physical strength and manual dexterity to operate necessary equipment and perform required maintenance/cleaning duties including lifting/moving heavy furniture
• Meet attendance requirements with dependability and consistency
• Must be able to work weekends and holidays

Responsibilities

• Perform scheduled cleaning and maintenance in guest rooms and throughout the hotel.
• Perform guest room preventive maintenance and general clean program on scheduled systems per guidelines.
• Utilize General Clean and Preventive Maintenance (GC/PM) checklists.
• Record and log work performed.
• Store files and reports as per guidelines.
• Monitor progress and results through control systems.
• Remedy guest and associate requests and complaints as efficiently and timely as possible.
• Comply with all hotel, and government operating procedures.
• Inform management of any safety hazards.
• Work as a team helping all teammates to complete the required activities, which will ensure guest satisfaction.
• Attend Continuous Improvement Meetings regularly.
• Comply with Standard Operating Procedures and daily responsibilities.
• Complete maintenance work orders in a timely manner.
• Resolve guest issues promptly with a sense of urgency.
• Other and all duties, projects, and tasks as assigned.

Benefits

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Competitive salary
• Employee discounts
• Medical
• Dental
• Vision
• 401 (k) with company match
• Voluntary Short Term Life & Accidental Death Insurance
• Hotel Discounts
• Paid Time Off
• Training and Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed