Maintenance Hotel - Crowne Plaza Kansas City Downtown

Hotel Equities Group, LLC • Kansas City, MO

4d • Onsite

About The Position

The Maintenance Tech is responsible for maintaining the hotel's physical facilities, equipment, and guest areas to ensure a safe, clean, comfortable, and well-functioning environment. The role responds to maintenance needs, performs routine repairs and preventative maintenance, and supports the hotel's operational needs. The position is at the Crowne Plaza Kansas City Downtown in Kansas City, Missouri.

Requirements

• High school diploma or equivalent preferred.
• Previous hotel maintenance, engineering, facilities, or general building maintenance experience preferred.
• Basic knowledge of plumbing, electrical, HVAC, carpentry, painting, and general repair practices.
• Ability to troubleshoot and resolve routine maintenance issues.
• Strong customer service and communication skills.
• Ability to work independently and effectively as part of a team.
• Ability to safely use basic hand tools, power tools, and maintenance equipment.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
• Dependable, hands-on approach and pride in maintaining a safe, well-kept hotel.
• Problem-solving skills, urgency, and sound judgment in responding to maintenance needs.
• Attention to detail and commitment to safety.
• Effective communication with guests, associates, and management.
• Professionalism, accountability, and a positive attitude.
• Ability to stand, walk, bend, kneel, stoop, climb, reach, and work in various positions for extended periods.
• Ability to lift, carry, push, and pull equipment, supplies, and materials as needed; occasionally lift up to 50 pounds.
• Ability to use ladders and work at various heights when necessary.
• Ability to work in indoor and outdoor environments and varying temperatures.

Nice To Haves

• Experience with hotel maintenance or work-order systems.
• Experience with Property Management Systems (PMS).
• Experience with preventative maintenance tracking systems.
• Experience with Microsoft Office Suite.
• Experience with building management or maintenance systems.

Responsibilities

• Perform routine maintenance, repairs, and preventative maintenance throughout the hotel.
• Inspect guest rooms, public areas, equipment, and building systems to identify maintenance needs.
• Respond promptly to maintenance requests from guests, associates, and management.
• Maintain hotel facilities, equipment, and common areas in a safe and operational condition.
• Assist with plumbing, electrical, HVAC, carpentry, painting, and other general maintenance tasks.
• Complete work orders and document completed maintenance activities.
• Assist with preventative maintenance programs to minimize equipment downtime and maintain property standards.
• Maintain a clean, organized, and safe work area.
• Follow company, hotel brand, safety, and regulatory requirements.
• Respond appropriately to urgent property needs and support emergency maintenance situations.
• Perform other duties as assigned.

Benefits

• Free lunch or dinner on every shift.
• Paid vacation and holidays.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Employee Assistance Program.
• Career growth opportunities and leadership development programs.
• Reduced hotel rates throughout the company's portfolio.
• Employee referral program.
• Life insurance.
• Flexible Spending Account (FSA).
• Third-party discounts for shopping, travel, entertainment, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED