Maintenance Tech II (15th Street Apartments)

Full Circle Communities•Dubuque, IA
•Onsite

About The Position

The Maintenance Tech II is responsible for maintaining the physical integrity of 15th Street Apartments and helping provide a safe, secure living environment for residents, visitors, and staff. This hands-on role executes daily maintenance operations, unit turnovers, and rapid responses to property emergencies, while supporting resident satisfaction and the organization’s mission of providing dignified housing through reliable service and safe environmental conditions. The role includes completing work orders and preparing units for occupancy; servicing residential appliances, plumbing, and electrical fixtures; maintaining building systems, grounds, and common areas; identifying and reporting safety issues; and following applicable safety procedures. The Maintenance Tech II also maintains records and inventories, supports site leadership and the maintenance team, completes compliance training, and participates in an on-call rotation for evening, weekend, and holiday coverage. Typical operating hours are 8:00 AM to 5:00 PM, with property-specific needs determined by the supervisor.

Requirements

  • At least 3 years of full-time maintenance experience or experience in a related field.
  • High school diploma or equivalent.
  • Valid driver’s license, insurance, and a reliable vehicle.
  • Working knowledge of residential multifamily maintenance functions and HVAC, plumbing, electrical, appliance repair, drywall, painting, and general carpentry.
  • Experience with hand tools and power tools.
  • Thorough understanding of water and gas cutoffs, fixture cutoffs, and sewer cleanouts.
  • Strong customer service skills and experience working directly with residents.
  • Ability to participate in an on-call rotation and respond to after-hours maintenance emergencies.

Nice To Haves

  • At least 5 years of full-time maintenance experience or experience in a related field.
  • Trade certification or technical training in HVAC, electrical, plumbing, or a related field.
  • EPA Section 608 Certification.
  • Experience in affordable housing, senior housing, or supportive housing communities.
  • Experience using computerized maintenance management or work order systems.

Responsibilities

  • Complete property work orders safely and promptly according to company protocols.
  • Trash out vacant units within 48 hours and prepare units for occupancy according to protocol; maintain make-ready status.
  • Service appliances, plumbing fixtures, and electrical fixtures in residential units.
  • Re-key apartments and assist with move-in and move-out inspections.
  • Conduct daily building walk-downs to monitor property conditions.
  • Maintain grounds and building interiors and exteriors in a decent, safe, and sanitary condition.
  • Maintain property curb appeal, assist with custodial work in common areas, and perform general grounds work as needed.
  • Perform internal and external maintenance to support resident comfort and security.
  • Promote a safety-first attitude and immediately report unsafe conditions, including trip hazards, broken steps, inoperable smoke detectors, and gas leaks.
  • Store chemicals properly, keep Maintenance Data Sheets accessible, and follow protective-equipment, OSHA, and ADA guidelines.
  • Participate in a standby emergency schedule for evening, weekend, and holiday coverage.
  • Maintain an inventory of tools, equipment, and supplies and advise leadership of needed items.
  • Maintain accurate daily records through the timekeeping system and check and respond to work email daily.
  • Assist site leadership with interviewing potential maintenance team members.
  • Attend company meetings when requested, follow management directives, and complete required compliance training on time.
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