Maintenance Support Specialist

Plansee Group•Franklin, MA

7d•Onsite

About The Position

Plansee USA LLC is seeking a Maintenance Support Specialist for their Franklin, USA location. This role involves both technical (60%) and administrative (40%) duties, focusing on supporting repairs, installations, and upkeep of the facility. The specialist will contribute to the preventative maintenance program, interface with production management, supervise contractors, and ensure internal customer satisfaction. Responsibilities also include monitoring supplies, coordinating HSE matters, maintaining accurate maintenance records, and scheduling external suppliers. The role requires performing work at heights using aerial lift equipment, reading and interpreting technical documents, troubleshooting malfunctions, and communicating with machine manufacturers.

Requirements

3-5 years of Industrial Maintenance experience
Mechanical experience with CNC equipment, servo drive systems, automated equipment, and general machining equipment.
Proficient in Microsoft Office Suite
Experience with scheduling and service coordination
Candidates must adequately display the ability to install, maintain and repair automated machinery and computer-controlled mechanical systems in an industrial setting.
Must be able to perform simple electrical calculations, read blueprints and schematics
Must be able to set-up and use a wide variety of hand and power tools.
Experience operating PIV equipment such as forklifts and ariel lifts.

Nice To Haves

Experience with SAP preferred

Responsibilities

Support with repairs, installations, and upkeep of the facility.
Support preventative maintenance program development and implementation.
Interface with production coordinator and manager to schedule preventative maintenance on production equipment.
Supervise contractors working on site, ensuring compliance with the company’s policies and procedures while maintaining positive working relationships.
Ensure internal customer satisfaction with contracted work.
Monitor departmental supplies and equipment, reordering as needed.
Ensure the completion of all required records, paperwork, documents, etc.
Coordinate HSE matters to comply with legal and company defined HSE requirements and achieve continuous improvement.
Maintain accurate records of maintenance activities, including work orders and inspections.
Support scheduling external suppliers for equipment repairs and parts ordering.
Perform work at heights in ariel lift equipment such as scissor lifts, boom lifts, etc.
Read and interpret manuals and work orders to perform required maintenance and service.
Troubleshoot malfunctions following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications.
Effectively communicate with machine manufacturer service and parts departments.