Maintenance Supervisor

NRP Group•Irvington, NJ

1d•Onsite

About The Position

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work. We value our employees by offering a competitive benefit package. Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. Come join the NRP Team as a Maintenance Supervisor at 722 Chancellor in Irvington, NJ!

Requirements

Experience in maintenance
Ability to direct and oversee maintenance
Ability to schedule and perform preventative maintenance
Ability to maintain accurate records
Ability to walk the property daily
Ability to schedule and coordinate apartment turns
Ability to follow expense guidelines and monitor operating expenses
Ability to manage inventory and storage
Ability to communicate and advise on capital improvements
Ability to coordinate contracted services
Ability to complete service requests and apartment turnovers
Ability to supervise use of property golf carts and other major tools and equipment
Ability to notify Community Managers of concerns
Ability to conduct and document safety meetings
Ability to complete service requests from residents and team members
Ability to ensure excellent customer service
Ability to audit key tracking system
Ability to participate in after-hours emergency requests
Ability to run errands
Ability to support new hire selection
Ability to train, coach, and mentor team members
Ability to create a team environment
Ability to generate work and on-call schedules
Ability to provide ongoing feedback to team members
Ability to evaluate team members
Ability to take corrective action
Ability to provide recommendations for compensation, promotions, and terminations

Nice To Haves

Experience as a Maintenance Supervisor

Responsibilities

Direct and oversee all aspects of maintenance of the community
Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services
Maintain accurate records for all required reporting and record keeping outlined by NRP policy
Walk the property daily to uphold curb appeal and monitor safety issue
Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations
Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community
Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies
Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget
Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment
Complete all service requests and apartment turnovers in line with NRP policy and procedure
Supervise use of property golf carts and all other major tools and equipment when applicable
Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs
Conduct and document monthly safety meetings including procedures, training, safety equipment, MSDA and use of equipment
Complete service requests from residents and team members in a timely fashion, in accordance with company policy
Ensure excellent customer service with courteous and professional attitude toward all customers and team members
Audit key tracking system daily and weekly
Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
May occasionally be required to assist at other properties
Run errands to support the property as necessary
Support and assist Community Manager and Recruiting Department with new hire selection
Train, coach, and mentor team members, ensuring appropriate training is received
Create a team environment: hold weekly team meetings; manage by goals, open communication
Generate work and on-call schedule for service employees
Provide ongoing feedback to team members.
Evaluate team members through scheduled formal written performance reviews.
Take corrective action as necessary according to company policy.
Provide recommendations for compensation adjustments, promotions, and terminations