Maintenance Supervisor

Arqline•Charlotte, NC

1d•Onsite

About The Position

The Maintenance Supervisor is responsible for overseeing the maintenance staff at all properties and ensuring that service requests are completed within 24 hours. This role participates in an ongoing community improvement plan and preventative maintenance program. The supervisor diagnoses and performs maintenance and repairs on various systems including electrical, plumbing, HVAC, appliances, and structural elements. They are also responsible for inventory management, ordering supplies, and ensuring compliance with EPA and OSHA regulations regarding hazardous materials. The position requires a thorough knowledge of preventative maintenance scheduling and vendor interaction. A key aspect of the role is maintaining positive relationships with residents, co-workers, and vendors, and being available for 24-hour emergency maintenance calls. The supervisor directly manages maintenance staff, including interviewing, hiring, training, performance appraisal, and conflict resolution.

Requirements

High school diploma or general education degree (GED).
Three years related experience in apartment maintenance or related field; or equivalent combination of education and experience.
Up-to-Date EPA Universal and HVAC Certification required from an approved and licensed authority.

Nice To Haves

Swimming Pool Certification (CPO) is a plus.

Responsibilities

Completes service requests within 24 hours.
Participates in an ongoing community improvement plan and preventative maintenance program.
Diagnoses and performs maintenance/repair on electrical and plumbing systems, A/C and heating systems, appliances, stairs, gates, fences, patios, railings, roofing, gutters, fasteners, tile, carpet, flooring, walls, ceiling fans, interior/exterior lights, shutters, doors, cabinets, windows, sliding glass doors, water heaters, boilers, gas and electric systems, door deadbolts, hardware, mailboxes, locks, ceiling leaks, water irrigation systems, pool areas, tile, Jacuzzi, and pool furniture.
Maintains proper levels of inventory and orders maintenance supplies as needed with the Property Manager’s approval.
Responsible for the thorough knowledge, implementation, training and enforcement of pertinent laws and EPA and OSHA regulations governing proper use, storage, and management of hazardous materials, including solvents, flammables, caustics, and Freon.
Ensures preventative maintenance is performed on a timely basis and ensures preventative maintenance is planned in a proactive manner and schedules are followed.
Obtains bids and interacts with vendors.
Remains knowledgeable of competitive pricing of supplies and services.
Maintains courteous and helpful demeanor with residents, prospective residents, co-workers, vendors, etc.
Must be available and willing to answer 24-hour maintenance emergency calls.
Operates standard maintenance equipment in a proper and safe manner.
Directly supervises maintenance staff at all properties.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.