Maintenance Supervisor

OMERS•Mississauga, ON

10d•Onsite

About The Position

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us. We are currently looking for someone to fill the position of Maintenance Supervisor, reporting to the Maintenance Manager, located at Square One Shopping Centre. The shift schedule for this position is as follows: WORK SCHEDULE: (Afternoon/evening): Wednesday to Friday (11:00AM – 7:00PM) (Weekends): Saturdays/Sundays 11:00 AM – 7:00 PM (Saturday) 9:00 AM – 5:00 PM (Sunday) The above hours / days may be changed from time to time to suit the operational needs of the Shopping Centre. A valid Ontario Driver’s license is required. A driver abstract will be required. Reporting to the Maintenance Manager, the Operations Supervisor is responsible for the Supervision, monitoring of Housekeeping, Food Central, and Interior Building Maintenance at Square One Shopping Centre.

Requirements

Must be able to supervise and delegate work
Be well organized, presentable, hard-working and be in self-control during emergency situations
Excellent communication skills (English), both written and spoken command
Experience managing a team and dealing with customers, while liaising with external contractors, and Senior Management.
Post Secondary Education
5-7 years’ experience in retail shopping centre / Property Management field in a Supervisory role
Unionized employee experience is preferred
Computer skills – Microsoft Outlook, MS Work, Excel.
Proficient in the use of a Smartphone.
Exceptional customer service, communication, organization, and time management skills
General building construction knowledge is required
A valid Ontario Driver’s license is required.
A driver abstract will be required.

Nice To Haves

Certified in Health and Safety an asset

Responsibilities

Supervise frequently in conjunction with Housekeeping, Food Court Operation, Interior & Exterior Building Maintenance, staff of 60 plus Union employees; complete daily inspection of selected areas; coordinate minor and chargeable repairs to the building and premises; review and monitor building functions and provide day to day support to the Maintenance Manager as required.
Responsible for frequent supervision and performance management of union employees.
Keep notes (memory or written) on issues that arise.
Work with others in a fast pace environment with multiple environmental factors such as multiple distractions, team projects, share job duties with other supervisors, manager and unionized staff and share job duties and multi-tasking throughout the day.
Responsible for staff appointments, performance management in conjunction with the Management Team.
Deal with employee emotions while being able to deliver the core messaging.
Conflict resolution, use proper judgement in order to defuse situations.
Liaise between tenant and management concerning operational issues; assist and guide tenants on corrective measures concerning any issues on site as per our Customer Service Excellence.
Provide input into the development of the annual budget and control of expenses falling within area of responsibility.
Monitor staff hours / review and input payroll and approvals of same.
Provide work flows to HR in a timely manner.
Active participation in the Square One Joint Health & Safety Committee (JHSC).
Ensure the safety of all employees and action/address any safety concerns with management.
Liaise with contractors and monitor contractors’ performance under area of responsibility.
Administer company rules, policies, procedures, while maintaining employee morale and well-being.
Participate fully in the shopping centre and Oxford’s employee engagement programs.
Participate in emergency situations except those which may impose health risks.
Assist in developing safety procedures.
Assist in developing “Best Practises” in area of responsibility.
Review Preventative Maintenance Procedures and follow schedule.
Inventory control to all equipment/supplies.
Prepare staff schedules on a weekly basis.
Review/order supplies to approved vendors using a purchase order system.
Other duties performed as required by management from time to time.
Delegating the following if necessary: Maintaining sidewalks and parking areas free of litter and debris, Cleaning debris from water fountain / water feature, Maintaining all green belts, shrub beds of litter, weeds and dead, and damaged plant materials, Cleaning of exterior mall elements, waste cans, non-smoking signs, lighting poles, benches, bike racks, and signage, Use of high pressure hot water system, Removal of waste / recycling bags from waste collection units in area of responsibility, Waste collection units, regular cleaning exterior and interior of units.