Maintenance Supervisor (Carriage House)

Bradley Company•Elkhart, IN

5d•Onsite

About The Position

The Maintenance Supervisor leads the maintenance operations for assigned multifamily properties, ensuring high standards of safety, functionality, and resident satisfaction. This role oversees and supports a team of maintenance professionals, coordinates preventative maintenance programs, and ensures timely completion of service requests and unit turnovers. With strong leadership and technical expertise, the Maintenance Supervisor plays a vital role in creating a safe, attractive, and well-maintained community environment.

Requirements

High school diploma or equivalent required
Valid driver’s license and acceptable driving record required
EPA Section 608 Certification (Type II or III) required
Proficient in diagnosing and repairing HVAC, plumbing, electrical, appliance, and general property maintenance issues
Knowledge of rental unit turnover processes, preventative maintenance practices, and vendor coordination
Ability to read and interpret blueprints, schematics, and technical manuals
Strong leadership, communication, and customer service skills with the ability to manage a team and interact professionally with residents and vendors
Comfortable working independently and managing time effectively
Dependable, responsive, and able to adapt to changing priorities and urgent needs
Ability to perform physical tasks, including lifting up to 50 lbs., climbing ladders, and working in confined spaces
Proficiency with Yardi and/or other work order and property management systems

Nice To Haves

3+ years of hands-on Maintenance Supervisor experience in multifamily or residential property management preferred

Responsibilities

Lead, train, and motivate maintenance staff, setting a professional example and promoting a culture of accountability and customer service
Maintain daily work schedules, review and approve team timecards and time off requests, and monitor expense reporting
Assist in coordinating leadership and training meetings to enhance process consistency and staff development
Oversee and participate in all maintenance activities, including service requests, HVAC, plumbing, electrical, appliance repairs, and carpentry
Conduct routine building and grounds inspections to ensure curb appeal, safety, and compliance with property standards
Coordinate and oversee rental unit turnovers to meet property marketing and occupancy goals
Support seasonal property preparations, including landscaping and snow removal
Participate in the rotating on-call schedule for after-hours emergencies and provide 24/7 backup support when needed
Provide excellent customer service by addressing resident concerns promptly, courteously, and professionally
Collaborate with property managers to understand service priorities and ensure timely completion of maintenance tasks
Represent the company in a professional manner during interactions with residents, vendors, and team members
Take ownership of assigned properties, fostering a positive living environment that supports lease generation and renewals
Manage and document the company’s preventative maintenance program for mechanical systems and property logs
Ensure all work complies with OSHA standards and Local, State, and National building codes
Track and monitor work orders, ensuring timely completion and accurate reporting through related systems
Report structural concerns or recurring issues promptly and provide recommended solutions
Control maintenance expenditures within budgetary guidelines
Track and report costs for labor, equipment, and supplies, ensuring efficient use of resources
Coordinate with outside vendors and contractors to ensure timely, cost-effective, and high-quality service delivery
Solicit and review vendor quotes, making recommendations based on cost, quality, and scope of work
Oversee vendor work on-site to ensure compliance with company standards, safety protocols, and contractual obligations
Ensure staff have access to and properly use required tools, PPE, and safety equipment
Performs other duties and responsibilities as assigned to support business needs and contribute to team success.