Maintenance Supervisor - The Retreat at Mountain Brook

Greystar•Birmingham, AL

2d•$35 - $38•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine upkeep, prepares vacant apartments for leasing and move-in, establishes and maintains appearance standards, and checks the quality of work performed by service team members and outside providers. The position also maintains parts and materials inventory, completes preventive maintenance, assists with repair and capital-project budgets, supports expense control, and helps maintain compliance with safety requirements. It requires work indoors and outdoors in all weather conditions, physical activity including lifting, and a flexible schedule that may include evening, weekend, and holiday on-call duties.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, building maintenance, or a related trade.
Provide own hand tools unless prohibited by State law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and business contacts, and to remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Mathematical skills to perform calculations with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Nice To Haves

Property management system experience is preferred.
EPA Type I and II or Universal certification is required if the position requires work on a sealed HVAC system.
Certifications required by applicable State and Local jurisdictions.
A valid driver’s license to operate a golf cart on the property, if applicable.

Responsibilities

Complete and oversee resident-requested work orders and routine community maintenance by diagnosing problems and making repairs in accordance with policies, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including pre-move-out inspections, maintenance punch lists, vendor scheduling, supply procurement, repairs, and inspection of completed work.
Develop standards for the cleanliness and appearance of community grounds, amenities, exteriors, apartment interiors, breezeways, signage, offices, garbage areas, parking lots, and common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractors’, vendors’, and other service providers’ work to verify it meets quality standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials and coordinate with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep MSDS sheets current and accessible, and stay current with OSHA and other safety requirements.
Provide respectful customer service, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.