Maintenence Supervisor - Prose South Main

Greystar Management Services•Houston, TX

1d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine upkeep, prepares vacant apartments for leasing and move-in, monitors the work of service team members and contractors, manages maintenance supplies, supports budgeting and cost control, and promotes compliance with safety requirements. The position also requires customer service, local routine travel as needed, and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, and to remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs for maintaining records and preparing information for the manager.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete work orders arising from resident service requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, punch lists, vendor and contractor scheduling, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop standards for cleanliness and appearance across the grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other buildings and common areas.
Periodically inspect work performed by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
Periodically inspect contractor, vendor, and service-provider work to verify that materials and services meet required quality standards, scope, and specifications.
Maintain adequate inventories of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing parts when possible, minimizing waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, ensure current and accessible MSDS sheets, and stay up to date on OSHA and other safety laws and requirements.
Provide courteous and responsive customer service to residents and others, answer questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.
Travel locally as needed for business meetings, training programs, or other work-related responsibilities.
Work a flexible schedule that includes taking on-call duty during evenings, weekends, and holidays.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost employee medical coverage, including free basic employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match of up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.