Maintenance Supervisor

ARC'TERYX • New Westminster, BC

26d • Onsite

About The Position

As Maintenance Supervisor, you are responsible for leading maintenance execution and driving equipment reliability within Manufacturing at ARC’One. This role is accountable for safety, quality of work, team performance, and the day-to-day delivery of maintenance activities across manufacturing equipment, tooling, and systems. You play a key role in translating maintenance strategies into operational execution by setting directions, prioritizing work, and ensuring resources are effectively aligned to support production needs. You are responsible for making decisions on maintenance priorities and work allocation, balancing reactive support with preventive maintenance to maintain equipment reliability and minimize operational disruption. ARC’One is our Manufacturing and Distribution facility located in New Westminster. With ongoing automation and system integration across the site, you will work closely with Manufacturing Operations, Engineering, Facilities, and external partners to support reliable equipment performance and successful implementation of new systems.

Requirements

• Relevant Trade Certification, or equivalent hands-on experience
• 8+ years of maintenance experience in a manufacturing or industrial environment
• 3+ years of experience in a supervisory or lead role with responsibility for directing work and supporting team performance
• Strong mechanical and electrical troubleshooting skills across production equipment and systems
• Proven ability to prioritize and manage maintenance activities in a fast paced, high demand environment
• Experience balancing reactive maintenance with preventive maintenance programs
• Working knowledge of safety regulations and safe work practices, including LOTO and related procedures
• Ability to lead, coach, and hold team members accountable for performance and quality of work

Nice To Haves

• Experience in apparel manufacturing or industrial sewing equipment
• Experience supporting automated systems such as conveyors, AutoStore, or similar material handling systems
• Experience implementing or working within a CMMS environment
• Familiarity with preventive and predictive maintenance strategies (TPM, reliability centered maintenance, etc.)
• Experience managing contractors, vendors, and external service providers
• Experience supporting equipment installation, commissioning, or facility expansion projects
• Experience developing SOPs, maintenance procedures, or training materials
• Strong communication and cross functional collaboration skills

Responsibilities

• Lead and coach the Manufacturing Maintenance team by setting clear goals, expectations, and standards for safety, quality, and performance, ensuring alignment with departmental priorities and consistent execution of maintenance work.
• Execute and deliver on maintenance objectives set by the Manager, Maintenance, translating strategic direction into actionable plans, priorities, and measurable outcomes for the team.
• Define and direct how maintenance work is executed across the team, including prioritization, work allocation, and coordination.
• Develop, implement, and continuously improve the maintenance program, setting direction for the balance between reactive and preventive maintenance to improve equipment reliability and operational performance.
• Make decisions on prioritization of maintenance activities and allocation of resources based on equipment criticality, operational impact, and business needs.
• Establish and maintain service level expectations with cross functional partners, ensuring alignment on priorities while managing competing demands across operations.
• Review and evaluate maintenance work deliverables to ensure quality, completeness, and adherence to standards, providing feedback and coaching to drive improvement.
• Manage escalations and lead the resolution of complex equipment, tooling, and system issues by coordinating internal resources and external expertise, removing barriers and working cross functionally to ensure timely and effective outcomes.
• Actively participate in the development and improvement of maintenance processes, procedures, and standards, supporting consistency and scalability of operations.
• Manage and control the maintenance budget within assigned scope, including decision Making on spend, contractor usage, and resource allocation to support operational priorities.
• Develop scopes of work for contractors, negotiate costs, and ensure work is executed safely, meets quality expectations, and complies with regulatory requirements.
• Ensure all maintenance activities comply with safety standards, policies, and regulatory requirements, reinforcing safe work practices and accountability across the team.
• Maintain availability for emergency response, providing leadership and direction during critical events and ensuring clear escalation processes are followed.
• Expand scope to support both Manufacturing and Distribution as part of a centralized maintenance operating model.
• Lead weekday maintenance execution across multiple shifts and departments, coordinating resources and priorities across Manufacturing and Distribution.
• Support advanced automation systems including AutoStore, CMC, and conveyor systems, building capability within the team to maintain and troubleshoot these technologies.
• Drive increased preventive maintenance maturity, improving PM compliance, reducing reactive work, and strengthening overall equipment reliability.
• Support workforce development initiatives including apprenticeship programs, cross training, and long-term capability building aligned with Factory of the Future objectives

Benefits

• Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Parental leave top-up and a nesting period for new parents.
• Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees