Maintenance Supervisor

East Lake Management•Chicago, IL

7h•$80,000 - $92,000•Onsite

About The Position

Responsible for the supervision of maintenance staff to ensure the delivery of maintenance and repair services to tenants and the maintenance of non-dwelling spaces and offices. This role involves day-to-day supervision of staff, assisting with work orders, performing procurement tasks, and ensuring timely completion of all maintenance tasks. The supervisor will also conduct quality control checks, schedule work, monitor staff performance, hold staff meetings, and collaborate with the Property Manager on property needs and staff performance to maintain ELM standards. Performance appraisals and personnel actions are also part of the responsibilities, along with providing technical assistance and conducting field inspections.

Requirements

High School Diploma.
A minimum of five years experience in residential maintenance, rehab or construction.
At least one year’s experience in a supervisory capacity.
Excellent supervisory skills and ability to communicate effectively with subordinates and superiors to ensure productivity and good work habits.
Ability to plan and organize work load.
Ability to read, write and prepare reports.
Excellent employment and character references.
Valid driver’s license and safe driving record.

Nice To Haves

Two years of college or trade school desirable.

Responsibilities

Provides day-to-day supervision of staff assigned.
Assist with the completion of work orders.
Performs procurement tasks.
Ensure work orders are completed in timely manner.
Send weekly report to Regional Maintenance Superintendent.
Quality Control Checks of completed work order.
Schedules work and monitors performance of assigned staff.
Holds staff meetings as necessary.
Meet with Property Manager once a week for vacancy updates, property needs and staff performance to ensure building maintenance in accordance with ELM standards.
Conducts performance appraisals and takes appropriate personnel actions in accordance with personnel policies and/or contracts.
Provides technical assistance to staff as needed.
On a daily basis, conducts field inspection of work in progress to determine quality of workmanship and staff productivity.
Refers work orders or conditions requiring outside assistance to the Regional Maintenance Superintendent.
Responds to tenant complaints and inquiries regarding maintenance repairs and project conditions requiring attention.
Responds to emergency work order requests to determine work requirements. Assign appropriate staff to complete work.
Monitors staff use of equipment and materials and advises Regional Maintenance Superintendent of same required to assure efficient operations.
Prepares and submits reports as requested.
Attend walk through for interior and exterior common areas with the UPCS inspectors at each site if schedule permits.
Prepare scopes of work.
Ensure Make Ready units are completed within time frame scheduled.
Perform other duties as assigned by the Regional Maintenance Superintendent and Property Supervisor.