Maintenance Supervisor

J.C. Hart•West Lafayette, IN

7d•Onsite

About The Position

J.C. Hart Company is a family-owned, highly respected multi-family real estate development, construction, and property management organization. We are looking for an experienced and motivated Maintenance Supervisor to join our team at our Continuum Apartments community in West Lafayette!

Requirements

Experience in troubleshooting, maintaining, and repairing HVAC equipment.
Experience with electrical panels and protective wiring, including all property lighting.
Experience with pools and pool equipment.
Experience with appliance repair/troubleshooting/installation.
Experience with general plumbing.
Experience with general carpentry and painting.
Experience with electric motors, controls, and auxiliary equipment.
Ability to be on-call approximately 1 week per month.
Ability to minimize turnover time on vacant units.
Ability to follow guidelines of preventative maintenance program.
Ability to provide prompt and courteous handling of all Resident service requests.
Ability to maintain a safe and orderly workshop and storage area.
Ability to manage inventory levels and maintain property tools and equipment.
Ability to adhere to budget guidelines.
Ability to process maintenance invoices weekly.
Ability to keep accurate records regarding preventative maintenance, work orders, purchase orders, and all other paperwork.
Ability to participate in capital improvements.
Ability to deliver an exceptional customer experience.
Ability to handle Resident inquiries promptly and courteously.
Ability to establish rapport with Residents and provide personalized service.
Ability to work with contractors.

Nice To Haves

Experience in scope development, bid process, and project completion for capital improvements.

Responsibilities

Troubleshoots, maintains, and repairs HVAC equipment, electrical panels and protective wiring, including all property lighting, pools and pool equipment, appliance repair/troubleshooting/installation, general plumbing, general carpentry and painting, and electric motors, controls and auxiliary equipment.
Schedules and maintains operating efficiency.
Participates in emergency maintenance on-call rotation (on call approximately 1 week per month).
Minimizes turnover time on vacant units in accordance with the Standard Operating Procedure.
Follows guidelines of preventative maintenance program.
Provides prompt and courteous handling of all Resident service requests.
Encourages Associate development.
Maintains a safe and orderly workshop and storage area.
Manages inventory levels and maintains property tools and equipment.
Adheres to budget guidelines while overseeing stock control and the ordering and utilization of maintenance materials.
Understands and follows the maintenance sections of the annual property budget.
Processes maintenance invoices weekly in accordance with the Community Manager’s specifications.
Keeps accurate records regarding preventative maintenance, work orders, purchase orders, and all other paperwork.
Participates in capital improvements inclusive of scope development, bid process, and project completion.
Delivers an exceptional customer experience, both internally and externally, as defined in our Company’s Engaging Vision of Customer Service.
Handles Resident inquiries promptly and courteously.
Establishes rapport with Residents and provides personalized service.
Works with contractors as needed.

Benefits

Paid weekly, every Friday
Health, Dental, Vision, Life, and Disability insurance
Generous Paid Time Off (PTO) plan with opportunities to earn additional PTO
401(k) plan with an impressive company match
40% apartment rent discount
Above industry average bonuses including: on-call, impact, renewal, satisfaction, uniform, holiday, anniversary, and wellness
Paid volunteer time
Paid parental leave
Employee Assistance Program (EAP)
Associate referral bonuses
Paid training and certifications
Career development opportunities and support including $3,000 annual tuition/continuing education reimbursement
Wellness program that includes free biometric screenings, quarterly challenges, and a health insurance premium reduction program
4 company sponsored social events per year