Maintenance Supervisor – Luxury High-Rise Condominium

Guest Services • Naples, FL

2d • $36 • Onsite

About The Position

We are seeking an experienced, hands-on Maintenance Supervisor to lead the maintenance and housekeeping operations of a 120 unit luxury high-rise condominium in Naples, Florida. This individual will supervise the day-to-day maintenance team, oversee building systems and preventative maintenance programs, coordinate vendors and contractors, and work closely with the General Manager to ensure the property is maintained to the highest standards.

Requirements

• Minimum five (5) years of maintenance supervisory experience in a luxury condominium, high-rise residential, resort, or comparable commercial property.
• Strong working knowledge of electrical, plumbing, HVAC, life safety systems, building automation systems, and general building maintenance.
• Proven leadership experience supervising maintenance and housekeeping personnel.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize multiple projects while maintaining exceptional attention to detail.
• Strong computer skills, including Microsoft Office and computerized maintenance management systems.
• Ability to communicate professionally with residents, Board members, vendors, and staff.
• Ability to respond to emergencies and participate in an on-call rotation.
• Valid Driver’s License required.
• Electrical, and/or Plumbing repair equipment and typical office equipment (computer, fax, telephone, copier, scanner, among others).
• Field transportation vehicles, including golf carts, Gators, and other motorized vehicles.

Nice To Haves

• Bilingual (English/Spanish or English/Creole) is beneficial but not required.

Responsibilities

• Supervise and schedule maintenance and housekeeping personnel.
• Lead, train, mentor, and evaluate maintenance staff to ensure exceptional performance and professionalism.
• Conduct daily planning meetings with the General Manager.
• Participate in recruiting, interviewing, onboarding, and training new employees.
• Oversee the maintenance, repair, and preventive maintenance of all building mechanical systems.
• Develop and manage comprehensive preventive maintenance programs.
• Coordinate repairs within units as authorized by Association policies.
• Conduct daily property inspections and identify maintenance priorities.
• Maintain inventories of tools, equipment, chemicals, maintenance supplies, and janitorial products.
• Ensure all equipment is properly maintained and operating efficiently.
• Coordinate and oversee outside contractors and service providers.
• Assist with obtaining bids, preparing project specifications, and evaluating proposals.
• Monitor vendor performance to ensure quality workmanship and timely completion.
• Assist with capital improvement and special projects.
• Practice cost-effective purchasing and inventory management.
• Review maintenance-related invoices for accuracy.
• Assist the General Manager with budgeting and long-term maintenance planning.
• Recommend cost-saving initiatives while maintaining high service standards.
• Deliver exceptional customer service to residents, guests, and Board members.
• Respond promptly and professionally to maintenance requests and emergencies.
• Maintain a positive and professional appearance and attitude at all times.
• Foster a culture of hospitality and teamwork throughout the maintenance department.
• Ensure compliance with OSHA requirements and applicable building safety regulations.
• Maintain accurate maintenance records, work orders, inventories, and monthly reports.
• Coordinate with local inspectors and governmental agencies as required.
• Participate in emergency response activities and serve in the on-call rotation.

Benefits

• Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
• We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed