Maintenance Supervisor for Parkway Crossing

NHE, Inc.•Asheville, NC

9d•$29 - $33•Onsite

About The Position

Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

Requirements

Proficiency with maintenance tools and equipment (HVAC, plumbing, electrical systems, appliances, etc.)
Strong troubleshooting and decision-making skills
Ability to prioritize tasks, manage stress, and multitask
Excellent communication and customer service skills
Detail-oriented, professional, and capable of working independently
Previous supervisory experience is required.
Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.).
Must have a valid driver’s license or means of immediate transportation to provide service calls.
High School Diploma or equivalent required
Minimum of 5 years general maintenance experience and/or at least 1-year multi-family, industrial or institutional Service Request experience.
Freon Recovery Certification Type I and II, or Universal.
Must have training in compressor diagnosis, appliance repair, etc.
Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.).
Painting experience.
Ability to generate reports, business correspondence.
Effectively present information and respond to questions from clients, customers, and the general public.
Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc.
Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally.
Frequent standing, walking, bending, lifting (50+ lbs), climbing ladders/roofs
Use of tools and small equipment requiring manual dexterity
Exposure to outdoor conditions and moderate noise
Must use safety equipment and follow safety procedures

Nice To Haves

Construction experience preferred.
some college or trade school preferred.
Certified Apartment Service Technician (CAMT) preferred.
Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred.

Responsibilities

Supervise, schedule, and perform maintenance activities with staff
Coordinate with office team on inspections, move-ins/outs, and reports
Plan weekly make-ready and service request schedules
Assign tasks, monitor progress, and ensure quality completion
Provide feedback on staff performance and assist with hiring/training
Respond to service requests, prioritize emergencies, and reduce callbacks
Coordinate vendor work and warranty repairs
Prepare vacant units for occupancy, including inspections and cleanouts
Identify and resolve recurring maintenance issues
Conduct daily property inspections for hazards and needed repairs
Perform and schedule preventive maintenance
Maintain maintenance budgets and order supplies (with approval for major costs)
Train staff in safety, technical skills, and career development
Ensure work area cleanliness and organization
Respond to emergencies (weather, fire, flood, etc.)
Manage vendors, contracts, and quality control
Assist other properties if needed
Perform any and all other duties as requested or assigned by your supervisor / manager.