Maintenance Supervisor

Associa•Indio, CA
•$33 - $34•Onsite

About The Position

Associa is seeking a Maintenance Supervisor to assist the Director of Facilities in overseeing and coordinating daily maintenance operations for Sun City Shadow Hills Community Association. The role supervises maintenance personnel, coordinates work assignments, manages the department’s maintenance tracking system, oversees preventive maintenance programs, and helps ensure community facilities, equipment, and common areas are safe, properly maintained, and operating efficiently. The Maintenance Supervisor coordinates outside contractors, supports special events, and promotes a safe, productive, and professional work environment consistent with the Association’s operational and service standards. The position includes both supervisory and hands-on maintenance support as operational needs require and within the employee’s training, qualifications, and applicable licensing requirements. The position is full-time, Monday through Friday, with 8-hour shifts. The summertime start time is 5:45 AM and the fall start time is 6:45 AM. Occasional overtime and weekend work are required. The hourly compensation range is $33.00–$34.00, with direct experience highly considered. The role is located at 80814 Sun City Blvd., Indio, California 92203.

Requirements

  • High school diploma or equivalent.
  • At least five years of experience in building or facilities maintenance.
  • At least two years of supervisory or team leadership experience.
  • Demonstrated ability to supervise maintenance personnel, assign work, and coordinate daily departmental operations.
  • Working knowledge of electrical, plumbing, HVAC, carpentry, painting, swimming pool equipment, and general building maintenance practices.
  • Ability to diagnose maintenance issues, coordinate repairs, and determine appropriate corrective actions.
  • Strong organizational skills, including the ability to manage multiple priorities and meet operational deadlines.
  • Effective verbal and written communication skills for interacting with employees, residents, vendors, and management.
  • Proficiency in computerized maintenance management systems, work order tracking software, email, and basic computer applications.
  • Ability to interpret equipment manuals, maintenance procedures, safety instructions, and technical documentation.
  • Knowledge of workplace safety practices and ability to follow applicable regulatory requirements.
  • A valid California driver’s license may be required when driving is an essential function of the position, subject to Association policies and applicable law.
  • Ability to obtain additional job-related certifications or training as reasonably required by the Association.

Nice To Haves

  • Trade school education, vocational training, or equivalent technical experience.
  • Experience working in a homeowners association, large residential community, commercial facility, or similar environment.
  • HVAC certification or relevant building maintenance certifications.
  • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification; certification may be required if applicable to assigned duties under governing regulations.

Responsibilities

  • Supervise, direct, and support maintenance personnel, ensuring daily work is performed safely, efficiently, and according to departmental standards.
  • Schedule, assign, and prioritize daily maintenance activities, work orders, and special projects based on operational needs.
  • Train, coach, and provide ongoing performance feedback to employees; monitor performance, attendance, and productivity and communicate concerns or corrective-action recommendations to the Director of Facilities.
  • Assist with employee scheduling, workload distribution, staffing coverage, and coordination for special events and emergency maintenance needs.
  • Promote a respectful, professional, and collaborative work environment consistent with Association policies and applicable employment laws.
  • Assist the Director of Facilities with departmental budget monitoring, purchasing, inventory management, and cost-control measures within established authorization limits.
  • Inspect community facilities, equipment, and common areas to identify maintenance needs, potential hazards, and necessary repairs.
  • Coordinate and oversee preventive maintenance programs, including routine and seasonal maintenance.
  • Oversee maintenance, troubleshooting, and proper operation of electrical, plumbing, HVAC, carpentry, painting, and general building systems and repairs.
  • Coordinate daily swimming pool and spa maintenance, including equipment inspections, water quality monitoring, and applicable health and safety compliance.
  • Maintain appropriate inventory levels of maintenance supplies, equipment, and repair materials while promoting efficient purchasing and cost control.
  • Coordinate and oversee outside contractors and service vendors, schedule services, monitor work quality, and verify satisfactory completion.
  • Provide operational support and supervision for community special events, including event setups, equipment, staffing, and breakdowns.
  • Assist with facility improvement projects, repairs, and renovations, ensuring work meets established schedules and Association standards.
  • Perform or assist with hands-on maintenance activities as operational needs require and within training, qualifications, and applicable licensing requirements.
  • Promote and enforce safe work practices consistent with applicable Cal/OSHA regulations, Association policies, and established safety procedures.
  • Identify, document, and promptly report unsafe conditions, equipment deficiencies, workplace incidents, and potential hazards.
  • Ensure maintenance personnel receive appropriate safety instruction and properly use required personal protective equipment.
  • Coordinate responses to maintenance emergencies, equipment failures, and urgent facility issues, including after-hours situations when assigned.
  • Maintain accurate maintenance, inspection, repair, and safety documentation in accordance with Association policies and applicable requirements.
  • Ensure work requiring specialized certifications, permits, or professional licenses is performed by appropriately qualified personnel or licensed contractors.
  • Manage the computerized maintenance management and work order tracking system, including creating, assigning, prioritizing, updating, and closing work orders.
  • Monitor outstanding maintenance requests, track completion timelines, and ensure work orders are documented and closed promptly.
  • Coordinate maintenance requests and daily assignments with technicians, other departments, and Association management.
  • Prepare regular reports regarding completed work, outstanding requests, equipment conditions, and departmental activities.
  • Communicate professionally with residents, employees, contractors, and management about maintenance concerns, project updates, and service requests.
  • Maintain accurate records of maintenance activities, vendor services, equipment repairs, and preventive maintenance schedules.
  • Escalate significant operational concerns, safety issues, and major repair needs to the Director of Facilities.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Disability insurance
  • Support with wellness initiatives
  • Support with development initiatives
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