Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The supervisor prepares apartments for market readiness, performs and schedules maintenance and preventative work, maintains grounds and shared amenities, and reports maintenance issues that may affect the budget. The position requires knowledge of maintenance functions and applicable housing laws, codes, policies, and systems, along with compliance with company safety procedures. The role may require working any shift from Sunday through Saturday to support business needs and includes on-call emergency procedures as required.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- Valid driver's license.
- EPA 608 certification, minimum Type II.
- CPO certification if required by the city or state; the posting also lists a CPO or locally required city certificate as an alternative credential.
- Ability to work any shift Sunday through Saturday as business needs require.
- Knowledge of safe use of cleaning agents and equipment used to perform job duties.
- Ability to perform basic arithmetic with whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and prepare and interpret bar graphs.
- Ability to meet the physical demands described, including traveling between floors and buildings, climbing stairs, and exerting up to 100 pounds of force to move objects.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
- Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life-safety issues, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and document those activities.
- Stay knowledgeable about applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
- Attend and participate in training required by Cushman & Wakefield and local city and state jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two paid volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs, as well as paid and unpaid time away from work.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
