Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The supervisor prepares apartments for move-in, maintains property grounds and shared amenities, schedules preventative maintenance, and reports issues that may affect the budget. The position also requires knowledge of applicable housing laws and maintenance codes, participation in required training, and professional representation of the company.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- EPA 608 certification, minimum Type II; or CPO certification; or a certificate required by the local city.
- Valid driver's license.
- Ability to work any shift Sunday through Saturday to support business needs.
- Knowledge of safe use of cleaning agents and equipment used to perform job duties.
- Ability to perform arithmetic with whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Nice To Haves
- CPO certification if required by the city or state.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance functions involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
- Maintain grounds, pools and hot tubs, common areas, and dog parks so they remain clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues affecting the budget, including life-safety matters, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record the activities.
- Follow applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
- Attend and participate in required Cushman & Wakefield and local government training programs.
- Provide superior customer service and represent the company professionally.
- Follow Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program with savings at major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may have access to flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
