Maintenance Supervisor - Mid-City

CRM Residential • Philadelphia, PA

4d

About The Position

CRM Residential is hiring a Maintenance Supervisor for its Mid-City property. The role receives general supervision and direction from the Community Manager and must comply with established policies and procedures. The supervisor oversees preventive maintenance, building and equipment upkeep, resident maintenance requests, unit preparation for re-rental, maintenance staff, and emergency coverage. The position also supports inspections, budgeting, procurement, contractor oversight, resident orientation, and property safety and security.

Requirements

• High school diploma or equivalent education; 3–4 years of experience can offset the minimum educational requirements.
• At least 1 year of supervisory experience.
• Effective oral and written communication skills.
• Current license, certificate, or specialized skills in at least one building trade: electrical, plumbing, carpentry, HVAC, fire protection, or mechanical.
• Valid driver's license and reliable transportation.
• Ability to participate in on-call scheduling and respond to requests in a timely manner.
• General understanding of OSHA, fire prevention, and safety regulations.
• Strong knowledge of maintenance procedures and techniques.

Nice To Haves

• Experience working with boilers or appliance repair and diagnostics.

Responsibilities

• Implement and closely supervise the preventive maintenance system to preserve and maintain buildings and equipment, property housekeeping, resident maintenance requests, and prompt vacancy preparation for re-rental.
• Employ and train qualified Maintenance Technicians when necessary.
• Provide continuous coverage for emergency situations and coordinate periods of absence from the property with the Community Manager.
• Inspect buildings and grounds, identify equipment or machinery deficiencies and deferred maintenance, and communicate these to the Community Manager.
• Supervise Maintenance Technicians and other maintenance department employees, providing direction and guidance.
• Ensure repairs and work orders are completed promptly and properly, follow up, and record completed work on the master work order log.
• Regularly inspect grounds and public areas to verify cleanliness and upkeep duties are being performed.
• Periodically review maintenance staff performance, communicate policies and procedures, and schedule training as needed.
• Control, operate, and organize the maintenance shop, mechanical equipment, and project vehicle.
• Purchase approved supplies, small tools, and low-cost equipment using purchase orders and competitive pricing in accordance with the purchasing manual.
• Maintain inventory of maintenance shop supplies and equipment.
• Maintain the project vehicle and monitor daily mileage.
• Appear in court on behalf of the owner when required.
• Assist the Community Manager with the annual budget and Operating and Business Plan.
• Prepare bid specifications and obtain competitive bids in accordance with the contract supervision manual.
• Assist with REAC, management, annual unit, and local inspections, and ensure resulting work orders are written and completed promptly.
• Complete incident reports within 24 hours of an occurrence, including injuries, property damage, and disturbances.
• Assist the Community Manager or Assistant Community Manager in orienting new residents on proper use of garbage disposals and appliances.
• Maintain control and security of apartment keys.
• Notify the office if a resident or guest is conducting illegal activities in an apartment or on the property.
• Complete Observation Checklists during exterminator visits and supervise extermination procedures.
• Assist the Community Manager with contractor bid tabulation and supervise contractors while they are on the property.
• Participate in on-call scheduling and respond to emergencies or other after-hours duties as required.

Benefits

• Comprehensive health coverage.
• Retirement savings with employer contribution: a 3% Safe Harbor match to the employee's 401(k) account once eligible, regardless of employee contributions.
• Bonus potential.
• Paid time off.
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED