Maintenance Supervisor - Mid-City

CRM Residential • Philadelphia, PA

6d • $26 - $27

About The Position

CRM Residential is hiring a Maintenance Supervisor for its Mid-City property. The role receives general supervision and direction from the Community Manager and must follow established policies and procedures, obtaining the Community Manager’s approval before acting outside those guidelines.

The Maintenance Supervisor oversees preventive maintenance, building and equipment upkeep, property housekeeping, resident maintenance requests, vacancy preparation, and maintenance staff. The position also handles work orders, inspections, supply and equipment inventory, the maintenance shop and project vehicle, contractor coordination, incident reports, and support for property operations and budgeting. The role includes on-call responsibilities for emergencies and other after-hours duties as determined by the Community Manager.

CRM Residential is a full-service property management company specializing in affordable housing. The company manages more than 11,000 apartments and describes its mission as providing a comfortable and reliable home environment and excellent customer service.

Requirements

• High school diploma or equivalent education; 3–4 years of experience can offset the minimum education requirement.
• At least 1 year of supervisory experience.
• Effective oral and written communication skills.
• Current license, certificate, or specialized skills in at least one building trade: electrical, plumbing, carpentry, HVAC, fire protection, or mechanical.
• Valid driver’s license and reliable transportation.
• Ability to participate in on-call scheduling and respond to on-call requests in a timely manner.
• General understanding of OSHA, fire prevention, and safety regulations.
• Strong knowledge of maintenance procedures and techniques.

Nice To Haves

• Experience working with boilers or appliance repair and diagnostics.

Responsibilities

• Implement and closely supervise the preventive maintenance system to preserve and maintain buildings and equipment, property cleanliness, resident maintenance requests, and timely vacancy preparation.
• Employ and train qualified Maintenance Technicians when necessary.
• Provide continuous coverage for emergencies and coordinate absences from the property with the Community Manager.
• Inspect buildings, grounds, equipment, and machinery; communicate deficiencies and deferred maintenance to the Community Manager.
• Supervise maintenance technicians and other maintenance department employees, providing direction and guidance.
• Ensure repairs and work orders are completed promptly and properly, and record follow-up in the master work order log.
• Inspect grounds and public areas regularly to verify cleanliness and upkeep.
• Review maintenance staff performance, communicate policies and procedures, and schedule training as needed.
• Control, operate, and organize the maintenance shop, mechanical equipment, and project vehicle.
• Purchase approved supplies, small tools, and low-cost equipment using purchase orders and competitive pricing procedures.
• Maintain inventory of maintenance shop supplies and equipment.
• Maintain the project vehicle and monitor its daily mileage.
• Appear in court on behalf of the owner when required.
• Assist the Community Manager with the annual budget and Operating and Business Plan.
• Prepare bid specifications and obtain competitive bids in accordance with company procedures.
• Assist with REAC, management, annual unit, and local inspections, and ensure resulting work orders are completed in a timely manner.
• Complete incident reports within 24 hours of an occurrence, including injuries, property damage, and disturbances.
• Assist the Community Manager or Assistant Community Manager in orienting new residents on proper use of garbage disposals and appliances.
• Maintain control and security of apartment keys.
• Notify the office if residents or guests are conducting illegal activities in apartments or on the property.
• Complete exterminator Observation Checklists and supervise extermination procedures.
• Assist with contractor bid tabulation and supervise contractors while they are on the property.
• Participate in on-call scheduling and respond to emergencies and other after-hours duties as required.

Benefits

• Comprehensive health coverage.
• Retirement savings plan with employer contribution.
• A 3% Safe Harbor 401(k) match once eligible, regardless of employee contributions.
• Bonus potential.
• Paid time off.
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED