Maintenance Supervisor - Seasons & Woodale Apartments

Bedrock Property Management•Monroe, LA

5d•Onsite

About The Position

As the Maintenance Supervisor, you will oversee the entire maintenance process for the property by ordering supplies, diagnosing maintenance problems, and performing service requests while having a strong background in HVAC, plumbing, electrical, and general carpentry. Bedrock Property Management is not an ordinary property management group and thrives on showing investors, customers, and residents that property development & management doesn't have to be boring. We focus on providing the best service to our residents and our owners with a relentless focus on genuine care and standards of excellence.

Requirements

Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
Utilizes hand tools and power tools to participate in upkeep.
Professional and timely responses to all work orders.
Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment: EPA Section 608 Certification (HVAC).
Proven leader, forward thinker, innovative, and driven.

Nice To Haves

HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.
OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments.
CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems.
Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities.

Responsibilities

Supervises the maintenance of the physical condition of the property.
Oversees the removal of debris and other objects from the property.
Responds to issues outside of normal work schedule when required.
Ensures the adherence to all company policies and procedures.
Supervises the workflow for the service staff and delegate workload to staff.
Meets and exceed budget expectations for expenditures.
Orders supplies, materials, and tools as needed.
Ability to diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
Address issues with landscaping and snow/ice removal.
Communicate effectively with residents and coworkers even in difficult situations.
Perform service requests correctly and promptly.
Operating computers and other technological devices to access email, and company-utilized software.
Successfully execute Bedrock's non-negotiables for service work orders and vacant turn times.