Maintenance Supervisor

RHM Real Estate GroupWarrensville Heights, OH
Onsite

About The Position

We are seeking a dedicated Maintenance Supervisor to join our team and oversee the upkeep of our multifamily apartment property in Warrensville Heights, OH. This is a hands-on leadership role where you will play a key part in ensuring the property remains in top condition, maximizing efficiency, and minimizing costs. As the Maintenance Supervisor, you will be responsible for a wide range of tasks, including: Property Maintenance: Ensure the highest standards of upkeep across all residential units and common areas Cost Management : Minimize operational expenses through proactive maintenance and efficient resource use Skilled Repairs: Apply expertise in plumbing, electrical systems, HVAC, appliance repair, and painting to address issues promptly and professionally Resident Relations: Foster a professional, courteous, and helpful atmosphere, ensuring residents' needs are addressed with care and knowledge

Requirements

  • High school diploma or equivalent; additional vocational or technical training preferred.
  • Minimum of 2 years’ experience in multifamily property maintenance or related field.
  • Proven experience in various aspects of building maintenance including plumbing, electrical, painting, HVAC, and appliance repair.
  • Strong leadership and supervisory skills to manage a maintenance team effectively.
  • Excellent communication skills for interaction with residents, employees, property managers, and contractors.
  • Ability to prioritize and manage multiple tasks efficiently.
  • Hands-on expertise in general maintenance tasks and equipment.
  • Knowledge of safety regulations and guidelines pertaining to property maintenance.
  • Familiarity with accounting software preferred (Yardi & Nexus strongly preferred)
  • Organizational and time-management skills
  • Must embody RHM’s core values: Teamwork, Will to Win, Loyal and Be a Good Person.

Responsibilities

  • Maintaining a professional, courteous, knowledgeable, and helpful attitude with residents and fellow employees. Promoting this attitude with all personnel.
  • Assisting residents with problems and requests to the best of their ability and within the limits of their authority.
  • Ensuring curb appeal of the building's exterior and common areas.
  • Continuously supervising maintenance and personnel, taking action to improve the property's appearance and addressing deferred maintenance promptly.
  • Establishing daily employee goals and providing clear instructions.
  • Ensuring full-time employees adhere to scheduled work hours and monitoring compliance with company policies.
  • Discussing employee performances with the property manager, and initiating possible written reprimands or dismissal if necessary.
  • Presenting improvement project ideas and labor needs to the Regional Manager and Facilities Manager as appropriate.
  • Completing all maintenance requests, tracking progress, and ensuring proper completion and paperwork submission.
  • Scheduling contractors, overseeing completed work, and managing building emergency on-call duties.
  • Cover building emergency on-call as scheduled.
  • Assisting in apartment inspections with the property manager and periodically reviewing maintenance work quality.
  • Collaborating with contractors while prioritizing resident safety and ensuring work is done according to relevant policies.
  • Completing associated work as needed, such as cleaning, painting, and repairing vacant apartments.
  • Check and repair fixtures to ensure proper functionality.
  • Ensuring units are made ready within 3-5 days of move-out.
  • Other duties as assigned.

Benefits

  • Medical, dental, vision, and other ancillary plans
  • 100% employer-paid life insurance policy and long-term disability coverage
  • 401k participation after 1 year, with employer matching
  • Paid time off: holidays, and PTO to support work-life balance
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