Engineering Supervisor

Sand & Sea•Santa Monica, CA

About The Position

The Maintenance Supervisor is responsible for maintaining and repairing the hotel’s physical building and features, including day-to-day operations and maintenance routines. The role performs preventative maintenance, handles maintenance tickets within the employee’s skill set, supports projects beyond that skill set with assistance, and leads assigned maintenance projects. The supervisor oversees maintenance staff and helps train, coach, and discipline team members in accordance with hotel policies and procedures. The position requires responding promptly to equipment and system failures, inspecting completed work, maintaining accurate maintenance records, calibrating equipment, and communicating failure details and potential solutions. The Maintenance Supervisor works with hotel leadership, shared services, vendors, and other departments to resolve maintenance issues and support guest satisfaction. The role is full-time and regular, non-exempt, and may require coverage of shifts or emergencies at any time, occasional work beyond 40 hours per week, and graveyard shifts as needed.

Requirements

  • At least 2 years of maintenance training and supervisory experience.
  • Experience with laundry equipment repair.
  • Working knowledge of electrical and mechanical systems, life-safety systems, preventative-maintenance systems, and related engineering disciplines.
  • Technical trade school education with general mechanical experience.
  • Ability to troubleshoot and repair relevant building systems and equipment.
  • Ability to read blueprints, wiring diagrams, and schematics.
  • Strong written and verbal communication and presentation skills.
  • Ability to analyze complex numerical data and work with attention to detail.
  • Ability to collaborate, build effective working relationships, and interact with employees at all levels.
  • Ability to solve problems diplomatically, adapt to change, manage competing demands, and work under pressure in a fast-paced environment.
  • Commitment to honest, ethical, respectful, and inclusive conduct.
  • Ability to sit for extended periods, stoop, kneel, bend at the waist, reach, and stand during shifts.
  • Ability to lift and move up to 50 pounds occasionally.
  • Regular, punctual attendance.
  • Availability to cover shifts or emergencies as needed; hours may occasionally exceed 40 hours per week, and graveyard shifts may be required as needed.

Nice To Haves

  • Knowledge of PTAC and central air and heating units.
  • Laundry equipment experience is identified as a plus in the education section.

Responsibilities

  • Maintain and repair the hotel building, its features, and related systems; carry out day-to-day maintenance routines and preventative maintenance.
  • Troubleshoot and repair systems and components within areas of skill, including plumbing, electrical, mechanical, HVAC, low-voltage systems, guest-room and common-area features, drywall, painting, wallpaper, and basic computer-related systems.
  • Execute HOTSOS tickets independently when they fall within the employee’s skill set, and support tickets and CAPEX projects outside that skill set with assistance or supervision.
  • Inspect completed work and projects, check and calibrate equipment or instruments, and maintain accurate HOTSOS logs and department checklists.
  • Fit replacement parts into existing systems while minimizing downtime; respond immediately to equipment or system failures and perform repairs as directed by management.
  • Communicate the nature of equipment or system failures accurately and suggest possible resolutions.
  • Read blueprints, wiring diagrams, and schematics.
  • Attend mandatory meetings and training, and assist with projects and tasks assigned by a supervisor or manager.
  • Work collaboratively with the Maintenance Department and other departments to achieve guest satisfaction, and represent the department professionally.
  • Follow hotel policies, standard operating procedures, safety guidelines, and employee-handbook requirements; report unsafe acts, conditions, and accidents promptly.
  • Train, coach, and discipline team members in accordance with hotel policies and procedures; assist with training guides and performance reviews as assigned.
  • Support safety initiatives, meetings, and training.
  • Partner with shared services, leadership, and vendors to resolve maintenance issues efficiently.
  • Lead maintenance projects as assigned by property or shared-services leadership.
  • Assist with inventory, restocking, and ordering supplies and equipment.
  • Report and resolve landscaping issues with leadership as necessary.
  • Provide availability to cover work shifts and emergencies as needed.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance for eligible employees.
  • Company-paid life insurance of $25,000 for eligible employees.
  • Matching 401(k) retirement savings plan, matching up to 5% of the employee’s contribution.
  • Seven paid holidays.
  • Sick pay when eligible.
  • Company-paid parking.
  • Employee Assistance Program (EAP).
  • Employee recognition programs.
  • Employee referral incentive program.
  • Transportation allowance.
  • Dry-cleaning services for up to six pieces of work clothes per week.
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