Maintenance Supervisor - Forest Vista, La Porte, TX

Ascentia Real Estate Holdings Co•La Porte, TX

23d•Onsite

About The Position

Ascentia is seeking a Maintenance Supervisor for its manufactured housing rental community in Forest Vista, La Porte, Texas. The role reports to the Community Manager, DM, or APS and represents the community in property-management matters, with emphasis on maintenance, curb appeal, vendor relations, cost control, resident relations, and maintenance staff performance. The supervisor ensures buildings, grounds, vehicles, equipment, and other physical assets are maintained in excellent condition; service orders are completed promptly and professionally; and maintenance employees are supervised effectively. The position oversees property upkeep and inspections, preventive and emergency repairs, unit make-readies, service requests, equipment and inventory, contractors, capital projects, and maintenance budgets. It also leads and trains site maintenance employees, coordinates work and on-call coverage, promotes safety and customer service, and supports resident satisfaction. The role includes on-call responsibilities and requires availability by cell phone, including nighttime property inspections. The position is full-time, in-person, and includes outdoor work. Pay is $27.00 per hour, with an eight-hour Monday-to-Friday schedule and overtime.

Requirements

At least 5 years of experience.
EPA certification.
Pool operator’s certificate.
Working knowledge of electricity, plumbing, carpentry, HVAC, appliances, and construction.
Ability to fulfill the job requirements of a Maintenance Technician and perform major maintenance and repair work.
Ability to direct, train, and communicate clearly with maintenance staff, supervisors, residents, and contractors, verbally and in writing.
Ability to communicate in English verbally and through reading and writing.
Ability to use recommended personal protective equipment and follow safety procedures.
Ability to work indoors and outdoors in all conditions, drive vehicles, operate heavy machinery and tools, and perform physical tasks including bending, stooping, kneeling, climbing, pushing, pulling, reaching, gripping, and lifting.
Ability to lift and carry 1–25 pounds frequently as specified, 25–75 pounds frequently, and 75–150 pounds occasionally with assistance.
Ability to work at heights and use adequate close, color, and focusing vision and mobility.
Customer-service orientation and ability to interact effectively with residents, employees, and people at all levels.
Professional, neat, well-groomed appearance; company-approved attire and visible identification badge.
Honesty, trustworthiness, enthusiasm, teamwork, dependability, organization, adaptability, proactive judgment, and a safety-conscious work ethic.
Availability for on-call duties, including carrying and wearing a company-issued cell phone at all times and responding to calls within 15 minutes or less.
Ability to inspect property conditions, including at night, and to work overtime as scheduled or needed.

Responsibilities

Maintain buildings, grounds, common areas, community-owned homes, vehicles, machinery, tools, and other physical assets in a safe, attractive, orderly, and functional condition.
Oversee grounds and common-area maintenance, including landscaping, mowing, snow removal, street sweeping, drainage, sidewalks, driveways, pavement, and underground utilities.
Perform, coordinate, and inspect preventive, emergency, major, minor, and routine repairs involving carpentry, electrical systems, plumbing, heating and cooling, appliances, and construction.
Schedule and perform property inspections, including nighttime inspections, identify safety hazards, and correct or report problems promptly.
Inspect vacated units, complete make-ready checklists, coordinate make-ready status with office staff, and ensure units are restored to company standards and ready for occupancy.
Ensure move-out units are trashed out within 24 hours, rental units have a one-week turnaround, and an average of 50% of make-readies are market-ready monthly.
Process service orders and maintenance projects promptly; complete critical requests daily; document work, parts used, and completion; follow up on incomplete requests; and communicate outstanding work to management.
Assign and review maintenance staff tasks and completed work orders, and meet daily with the Property Manager to review priorities and receive instructions.
Prepare community-owned homes for move-ins and move-outs, including utility connections, sidewalks, driveways, and site preparation.
Oversee vendors, outside contractors, and contracts; obtain services with management approval; coordinate bids and vendor selection for capital improvements; and inspect completed work.
Monitor maintenance expenditures and staff hours against budget, research contractors and suppliers, assist with annual budgets, and support cost analysis for capital projects.
Promote courteous, professional resident service and respond to resident work orders and service requests as needed.
Lead site maintenance employees, hold regular staff meetings, set goals, provide performance evaluations and training, and make written and verbal recommendations regarding hiring, termination, and counseling.
Maintain weekly on-call schedules, share on-call duty, remain reachable by cell phone, return calls within 15 minutes or less, and arrange backup coverage as needed.
Train staff in safety procedures, equipment operation, water-meter reading and repair, and water-line excavation procedures; ensure utility locates and permits are obtained and excavation safety procedures are followed.
Monitor and record pool care, maintain proper chemical balance and safety conditions, and hold a pool operator’s certificate.
Maintain adequate or 30-day supplies inventory, tool and equipment inventories, maintenance logs, required monthly and quarterly reports, and a neat, safe, orderly shop.
Supervise snow removal and sanding after two inches of accumulation, ensuring specified areas are cleared by 7:30 a.m.
Arrange seasonal preventive maintenance checks for the clubhouse air conditioning and furnace, and ensure filters are cleaned or replaced bi-monthly.
Follow property-specific procedure manuals and prescribed maintenance schedules, and use company-provided materials and equipment in accordance with manufacturer recommendations.