3rd shift Maintenance Supervisor

SCN BestCo•Santa Cruz, CA

14h•$89,869 - $134,802•Onsite

About The Position

SCN BestCo is a leading innovator, developer, and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC), and prebiotics/probiotics in enjoyable forms such as gummies, lozenges, and chews. With over 50 years of experience, the company aims to make health and wellness more enjoyable through food science expertise and proprietary processes. The Maintenance Supervisor directly oversees maintenance employees on shift (1st, 2nd, or 3rd), including Maintenance Mechanics, Industrial Electricians, and Plant Plumbers. This position schedules maintenance employees to service the needs of internal customers while supporting manufacturing and distribution to ensure the company meets and exceeds company goals and targets with minimal expense. The Maintenance Supervisor assigns tasks and work orders, follows up on recurring issues, maintains shift documentation, and provides daily written shift activity summaries. This role acts as a technical resource to the maintenance and operations staff and as the first point of contact on shift for technical issues that are not resolved to customer expectations.

Requirements

High school diploma or equivalent.
8 years’ experience as a technician, mechanic, or field service engineer, or commensurate combination of higher education and work experience.
Strong leadership, organization, communication, teamwork, troubleshooting, and time-management skills.
Proficiency with Microsoft Office including Word, Excel, and Outlook.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Must have the ability to communicate effectively, verbally and in writing, with internal staff and management.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Must be able to demonstrate practical problem solving and trouble shooting skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Associate degree, trade school diploma or equivalent.
Prior supervisory or management experience and/or training.
Bilingual in English/Spanish.

Responsibilities

Regularly collaborate with mechanics, technicians, vendors, contractors, departmental managers, and engineers on maintenance and other relevant matters.
Interface with internal customers (manufacturing, packaging, distribution, etc.) regularly to ensure clear and concise communication between departments.
Troubleshoot maintenance issues as they arise and establish team procedures for the most common situations.
Review, analyze, and enter all work order requests and assign to appropriate personnel.
Review and ensure all work orders are entered into the Computerized Maintenance Management System (CMMS). Keep preventative maintenance assignments current.
Review assigned projects and assign personnel accordingly.
Assure all necessary tools and materials are available for all maintenance and engineering projects.
Research and control technical services when required.
Coordinate all projects with concerned departments and/or personnel.
Respond to all crucial machine failures and coordinate parts and proper personnel for necessary repairs.
Monitor running conditions of all major systems and critical units.
Maintain administrative records of all direct reports (i.e., attendance, performance, professional development, etc.).
Investigate incidents and complete documentation.
Hire, train, supervise, develop, and coach maintenance department employees.
Review and maintain department attendance including weekly review and approval of hourly payroll.
Provide On the Job Training (OJT) for new hires (Onboarding).
Listen to team members' feedback and resolve/report any issues or conflicts.
Recommend personnel actions (pay adjustments, promotions, transfers, terminations).
Ensure safety and quality standards are enforced and met.