Maintenance Supervisor

Brighthaven•Portland, OR

27d•$22 - $25•Onsite

About The Position

Avanath is a leading property management company focused on providing affordable housing. The Maintenance Supervisor is responsible for ensuring the quality and timely maintenance of properties, contributing to superior customer service for residents. This role involves overseeing staff and vendors, maintaining property appearance, and fostering a sense of community. The ideal candidate will possess a high degree of professionalism, a positive attitude, and strong interpersonal skills, with an aptitude for connecting with residents and staff, and an authentic, positive, and professional approach to problem-solving.

Requirements

At least 3 years of multifamily property maintenance experience.
One year of supervisory experience required.
Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required.
Valid Driver’s License.
Very strong organizational skills and ability to handle multiple priorities.
Solid interpersonal and customer service skills.
Must be available for on-call and weekend work.

Nice To Haves

HVAC and CPO certifications are highly desired.

Responsibilities

Demonstrate customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, and efficiently handling assigned work orders.
Project a favorable image of the community to achieve property objectives and public recognition.
Ensure consistency, follow-up, and follow-through in dealing with residents on all matters.
Enforce community policies as delegated by the Community Manager.
Assist and complete work orders by diagnosing and repairing defects in accordance with policies, procedures, safety standards, and code requirements.
Coordinate, schedule, and respond to resident/management requests and work orders.
Ensure all necessary repairs and replacements for community common areas and units are completed.
Support cost-cutting and expense control programs by fixing rather than replacing parts, minimizing waste of materials, and practicing correct use of tools and equipment.
Inspect grounds, buildings, and other community features daily to identify and correct hazardous conditions or liability concerns.
Manage and order maintenance supplies inventory while adhering to budget guidelines.
Maintain a preventative maintenance program to extend the life of the community and minimize future repairs.
Maintain a well-organized and property-stocked maintenance shop adhering to safety standards and OSHA guidelines.
Maintain hazard communications program and promote safe work practices.
Manage unit inspections.
Responsible for key control of the community.
Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, and work in progress.
Manage and participate in on-call emergency response at the community.
Plan for and utilize property resources, equipment, and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors.
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
Challenge team members to achieve higher performance by establishing and communicating goals.
Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, unit interiors, and common areas.
Under the direction of the Community Manager, supervise, train, and schedule maintenance activities for maintenance staff.
Monitor work progress of maintenance staff daily, providing immediate assistance and instruction.
Provide input to the Community Manager regarding employee performance evaluations.
Conduct and/or attend regularly scheduled safety meetings, ensure MSDS sheets are current and accessible, and stay updated on OSHA and other safety-related laws and requirements.
Practice proper safety techniques and report any malfunctions, injuries, or safety issues promptly.
Comply with safety and risk-management policies, attend safety meetings, complete required training, and report accidents and incidents accurately.
Follow established policies and procedures, monitor compliance with regulatory requirements, and report violations.
Conduct all business in accordance with company policies, Fair Housing, ADA, and other apartment industry laws.