MAINTENANCE-HOTEL HOSPITALITY
About The Position
The Maintenance Supervisor oversees hotel maintenance, energy usage, and safety and security programs. The role covers public areas, guest rooms, support areas, machinery, equipment, and grounds, and is responsible for preventing deferred maintenance from causing additional expenses or loss of business. The position reports to the General Manager. The Maintenance Supervisor implements and monitors documented preventive maintenance programs for major equipment, machinery, and guest rooms; handles maintenance deficiencies and safety, security, and health risks; coordinates guestroom maintenance with housekeeping and the front office; and ensures supplies, tools, chemicals, and materials are used safely and efficiently. The role also includes responding to work orders, completing repairs and special projects, maintaining records, and providing professional service to guests and colleagues. The work involves frequent standing and movement, frequent bending, stooping, and kneeling, carrying or lifting items up to 50 pounds, and pushing or pulling up to 150 pounds. Weekend and/or holiday work is required. Wage will be discussed during the interview.
Requirements
- Experience in electrical work, plumbing, painting, drywall work, carpentry, and outside maintenance, including snow blowing and shoveling.
- Ability to carry or lift items weighing up to 50 pounds.
- Ability to push or pull up to 150 pounds.
- Frequent standing and moving.
- Frequent bending, stooping, and kneeling.
- Willingness to work weekends and/or holidays.
Responsibilities
- Supervise hotel maintenance to prevent deferred maintenance from causing additional expenses or loss of business.
- Review and understand information in management reports.
- Follow company purchasing procedures and controls and protect company financial assets.
- Use tools, chemicals, supplies, and related materials safely and efficiently, following instructions.
- Promptly report and correct maintenance deficiencies that may affect guest comfort or operating expenses.
- Promptly report and correct risks to guest, visitor, and employee safety, security, or health, and notify the General Manager.
- Coordinate guestroom access and maintenance timing with housekeeping and front office departments.
- Maintain knowledge of hotel features, amenities, and services, and adhere to company policies and procedures.
- Participate in job-oriented continuing education programs.
- Implement and monitor documented ongoing preventive maintenance programs for major hotel equipment, machinery, and guestrooms.
- Represent the hotel professionally to guests, clients, prospective clients, agents, and the community.
- Follow workplace safety and health laws and regulations, educate employees about them, and promote compliance.
- Complete and post daily work checklists and special project checklists.
- Conduct daily tours of hotel facilities to find and correct maintenance deficiencies, guest-experience issues, and risks to security, safety, or health, including trash in public areas.
- Report and investigate losses of company assets.
- Handle special guest situations and problems tactfully and professionally; report guest comments to the General Manager and front desk staff.
- Respond to written and verbal work orders from the front desk, housekeeping staff, and management.
- Deliver requested items to guestrooms, such as bedding, pillows, cribs, rollaway beds, towels, light bulbs, and supplies.
- Report maintenance assignment status to the front desk, housekeeping, and management.
- Repair and clean mechanical equipment and perform preventive maintenance on it.
- Complete special projects involving work such as painting, refinishing, plumbing, flooring, wall treatments, landscaping, demolition, construction, electrical work, carpentry, and refrigeration.
- Repair and clean furniture, fixtures, and equipment in guestrooms and hotel public, storage, office, workshop, support, garage, and outdoor areas.
- Secure guestrooms, storerooms, mechanical rooms, and work areas, as well as hotel equipment and supplies.
- Maintain comprehensive guestroom maintenance and preventive maintenance records.
- Complete other assignments and duties as directed by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
