Maintenance Supervisor

Dream Live Prosper Communities•Memphis, TN

22h•Onsite

About The Position

Dream Live Prosper Communities is seeking an experienced, skilled and energetic service professional to serve as Maintenance Supervisor. In this role, you will lead an accomplished service team in ensuring that the residents in our apartment homes love where they live. You will accomplish this by driving your team to complete work orders on time, maintain all systems to the highest standards, manage maintenance inventory, and stay on top of all community maintenance elements. The right candidate will be a self-starter and reliable leader who has experience managing vendor relationships, implementing preventive maintenance programs, knowledge of HVAC, electrical, plumbing, pool maintenance and appliance repair.

Requirements

Proven track record in a Service Manager or equivalent position.
Extensive understanding of HVAC controls, components, and systems is required.
Demonstrated skill in electrical, plumbing, appliance repair, drywall, and general maintenance.
Knowledgeable regarding safety regulations, building codes, and necessary compliance standards.
Superior collaborative leadership and management abilities, with a prerequisite for training and supervising a team.
Competency in prioritizing various assignments and managing time effectively.
Strong aptitude for making sound decisions and solving complex problems.
Familiarity with the fundamentals of cost control and budgeting.
Practical communication skills for interactions with team members, vendors, and residents.
Ability to lift heavy objects and perform physical tasks.

Nice To Haves

An HVAC certification is preferred for this role.
CPO certification is a plus.

Responsibilities

Commit to delivering flawless service to all residents.
Direct maintenance operations, including team scheduling, focus areas, and on-call rotations.
Ensure a 24-hour response time for all resident service requests.
Manage the OpEx budget by implementing cost-saving measures and effective financial oversight.
Act as a mentor and coach, leading the team through professional example.
Oversee the preparation of vacant units to ensure they are move-in ready within a 5-day turnaround.
Utilize technical expertise in HVAC, electrical, plumbing, painting, and pool care to maintain property standards.
Manage property hazards, grounds appearance, and emergency responses promptly.
Cultivate vendor relationships and streamline procurement via Appfolio to maintain inventory efficiently.
Support loss prevention strategies while performing hands-on technician and groundskeeping tasks as needed.
Delegate work orders to appropriate staff to maintain high service standards.