Maintenance Supervisor - River Highlands

Elmington Property Management•Columbia, TN

About The Position

The Maintenance Supervisor oversees the maintenance process for the property, including ordering supplies, diagnosing problems, and performing service requests. The role calls for strong working knowledge of HVAC, plumbing, electrical work, and general carpentry, along with a focus on resident service and maintaining the property's physical condition. The supervisor directs service staff, manages expenditures, and helps ensure timely work orders and vacant-unit turns. The position may require responding to issues outside the normal work schedule and travel up to 10% of the time.

Requirements

Hold an EPA Section 608 Certification or an HVAC Certification; candidates who are not certified must obtain the required certification within 60 days of employment.
Strong background in HVAC, plumbing, electrical work, and general carpentry.
Ability to diagnose problems and repair major appliances, HVAC, plumbing, electrical systems when no license is required, and perform carpentry, pool care, and roof and gutter repairs.
Ability to supervise staff and delegate workloads.
Ability to use hand tools, power tools, computers, and other technological devices.
Ability to communicate effectively with residents and coworkers.
Ability to respond to issues outside the normal work schedule when required.
Ability to travel up to 10% of the time.
Ability to perform the physical demands described, including occasionally lifting or moving up to 75 pounds and withstanding seasonal outdoor cold and heat.

Nice To Haves

OSHA 10 or OSHA 30 Certification.
Certified Pool Operator (CPO) certification.
Plumbing or electrical licenses or certifications, subject to state requirements.

Responsibilities

Provide exemplary, proactive customer service to residents and help create a warm, welcoming environment.
Supervise maintenance of the property's physical condition.
Use hand and power tools to participate in property upkeep.
Oversee removal of debris and other objects from the property.
Respond to issues outside the normal work schedule when required.
Respond professionally and promptly to work orders.
Ensure adherence to company policies and procedures.
Supervise service staff workflow and delegate workloads.
Meet and exceed budget expectations for expenditures.
Order supplies, materials, and tools as needed.
Diagnose problems and repair major appliances, HVAC, plumbing, electrical systems when no license is required, perform general carpentry, maintain pools, and repair roofs and gutters.
Address landscaping and snow or ice removal issues.
Communicate effectively with residents and coworkers, including in difficult situations.
Complete service requests correctly and promptly.
Use computers and other technological devices to access email and company software.
Execute company standards for service work orders and vacant-unit turn times.
Perform other duties as assigned.
Travel up to 10% of the time.