Maintenance Supervisor II

Join our SQuad•Lansing, MI

1d•Onsite

About The Position

Responsible for maintenance operations of assets, including organization of service requests, preventative maintenance program, personnel management, compliance with safety standards, and customer service. This role involves managing a maintenance team, overseeing repairs and maintenance for the property, ensuring curb appeal, and participating in an on-call rotation. The Maintenance Supervisor will also manage inventory, adhere to budget guidelines, and ensure a safe working environment.

Requirements

High school diploma or equivalent required
Ability to read and write in English for safety and productivity purposes
Ability to perform basic mathematical calculations accurately
Must pass a background check
Must pass a Maintenance Supervisor Assessment
Must reside within 30 miles of the assigned property
Valid driver’s license and current automobile insurance required
Must have a reliable personal vehicle to perform job duties
EPA Certification (Type I and II) required
Must supply basic hand tools (not provided by the community)
Ability to safely operate general maintenance equipment, including but not limited to: Hand tools, Ladders, Refrigerant recovery units, Landscaping equipment, Required safety equipment
Must use all equipment in a manner that ensures the safety of self, coworkers, and residents
Must wear appropriate safety gear, including proper footwear (work boots)
Maintenance Supervisors spend approximately 60-70% of their time performing hands-on repairs and maintenance tasks
The remaining time is dedicated to supervising team members and contractors, as well as managing administrative responsibilities
Ability to lift, carry, and move up to 75 pounds across varying distances
Sufficient mobility and flexibility to climb ladders and work at heights of 8-9 feet or higher
Ability to work both indoors and outdoors in varying weather conditions, including extreme temperatures (above 90°F or below 32°F)
Capability to safely perform general maintenance and repair tasks without risk to self, residents, or team members
Requires frequent bending, stooping, and reaching to access equipment and complete assigned work

Nice To Haves

1 year of supervisory experience
1 year of maintenance experience
Must be able to diagnose problems and repair the following: Major appliances, HVAC, including EPA Certification, Intermediate plumbing, Intermediate electrical (when no license is required), Sheetrock, General carpentry, Pool care (if required by the community), Roofs and gutters, Painting, General irrigation maintenance and repairs, Landscaping, Foundation/sidewalk repairs, Ice/snow removal, Golf carts and small engine maintenance

Responsibilities

Assist General Manager in the management of an excellent customer service program
Manage a high-quality maintenance team through the implementation of effective recruitment, training, motivation, and development programs
Prioritize and assign service requests to the maintenance team. Monitor daily completion of service requests and follow up on any outstanding items.
Assist in the completion of service requests as necessary.
Inspect grounds, buildings, and other community features daily to minimize liability concerns and to ensure excellent curb appeal at all times
Maintain a preventive maintenance program that extends the asset's life while minimizing future repairs.
Identify and implement energy-saving measures that promote conservation
Manage maintenance supply inventory while adhering to budget guidelines
Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
Maintain hazard communications program; Teach and promote safe work practices
Assist residents with the move-in/ move-out process.
Responsible for the key control program as outlined in the SQ policy manual
Schedule and direct workers to perform all maintenance/repairs related to turn events within budgeted guidelines.
Supervise all vendors and contractors throughout the turn process
Supervise the maintenance team in preparing vacant units for marketing including restoration and cleaning
Direct workers in the performance of scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals
Address resident and employee concerns and resolve issues in a timely and professional manner
Maintain accurate records at all times
Assist with the general upkeep and cleaning of the office, common areas, and model as needed
Work with the Regional Director and the General Manager to obtain bids for capital improvements
Work with the General Manager to maximize the performance of the property within budget guidelines
Participate in on-call emergency rotation
Directs workers in the maintenance of all amenities, including the clubhouse, fitness center, and swimming pool
Assist the General Manager with conducting performance appraisals for the maintenance team
Adhere to dress code requirements
Perform additional tasks and responsibilities as required