Maintenance Specialist

Charities Housing•San Jose, CA

About The Position

Charities Housing seeks a Maintenance Specialist to maintain the preventive maintenance program across its 35-property portfolio. The role monitors and coordinates third-party maintenance and janitorial contractors serving sites without on-site staff, and troubleshoots and repairs building systems and equipment. The position reports to the Associate Director of Property Facilities and does not supervise staff. The Specialist works across residential properties, maintaining HVAC, electrical, plumbing, and mechanical systems; tracking work orders and maintenance activities in Yardi; coordinating with Property Management & Operations; and supporting facility procedures, inspections, records, and preventive maintenance budgets. The role also responds to facilities-related requests and emergencies as needed, including occasional evenings and weekends, and requires travel between locations in Santa Clara County. Charities Housing develops, owns, and manages affordable housing for extremely low- and very low-income individuals, families, and people with special needs. The organization describes its culture as respectful, diverse, and empowering, with an emphasis on work-life balance, growth, mentorship, and training. Salary is $70,000–$80,000 per year, depending on experience. No relocation benefits are provided.

Requirements

  • High school diploma or equivalent.
  • At least five years of facilities maintenance experience, or an equivalent combination of education, training, and experience.
  • Prior residential maintenance experience and knowledge of electrical, mechanical, plumbing, and HVAC systems.
  • Yardi experience is required.
  • Ability to read and interpret technical manuals and maintain accurate records.
  • Strong organization and prioritization skills, including the ability to manage duties across 35 properties and multitask in a fast-paced environment.
  • Ability to work effectively and professionally with others.
  • Proficiency with Microsoft Office/Office 365, including Outlook, Word, and Excel.
  • Valid California driver's license and reliable transportation.
  • Ability to perform manual labor, lift heavy objects, operate equipment, climb ladders, and access roofs and mechanical rooms.
  • Ability to travel between locations in Santa Clara County.
  • Ability to work occasional evenings or weekends to respond to emergencies.

Nice To Haves

  • Bachelor's degree.
  • Experience with affordable housing property.
  • Relevant certifications, such as CAMT, EPA 608, or OSHA 30.
  • Bilingual ability.

Responsibilities

  • Maintain preventive maintenance programs for building systems and equipment across all 35 properties, including HVAC, electrical, plumbing, and mechanical systems.
  • Implement preventive maintenance schedules and procedures to minimize downtime and extend equipment life.
  • Monitor and coordinate third-party maintenance and janitorial contractors at sites without on-site staff, including scheduling service, checking completed work, and reporting issues to the Associate Director.
  • Use Yardi to track work orders and preventive maintenance activities and follow up on open items.
  • Partner with Property Management & Operations to monitor and maintain inventory of spare parts and supplies.
  • Troubleshoot and diagnose equipment malfunctions and make necessary repairs.
  • Ensure preventive maintenance work complies with company safety policies and regulations.
  • Maintain accurate records and documentation of preventive maintenance activities.
  • Assist with refining and creating property management and facilities procedures.
  • Conduct regular inspections of equipment and facilities, identify maintenance or repair needs, and report them to the Associate Director.
  • Attend all NSPIRE and stakeholder inspections as required.
  • Respond to facilities-related requests and emergencies as needed, including occasional evenings and weekends.
  • Assist with preparing and managing the preventive maintenance budget.
  • Ensure adherence to OSHA quality standards and health and safety regulations.
  • Follow Fair Housing, Equal Employment, and Equal Housing Opportunity requirements, fair housing laws, and tenant confidentiality guidelines.
  • Use sound judgment and professionalism in day-to-day interactions with vendors, contractors, and residents.

Benefits

  • Medical plans through Kaiser and Anthem.
  • Dental and vision insurance, with premiums fully covered for employees.
  • Flexible Spending Accounts (FSA).
  • Basic life and AD&D insurance.
  • Long-term disability insurance.
  • 13–25 days of vacation annually.
  • 80 hours of sick leave annually.
  • 13 paid holidays annually.
  • 401(k) with a discretionary match equal to 5% of compensation for eligible employees.
  • Employee Assistance Program (EAP).
  • Tuition reimbursement.
  • Pet insurance.
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